Data bundle depleted SMSes incorrect?!

[biometrics]

I've got a Standard 229 package which includes 150 MB data. I'm getting SMSes from Vodacom that my data bundle is depleted and that I'll be charged out-of-bundle rates.

Yet their web site (and my on phone bandwidth monitor) says I have 103 MB left. Called my SP and they also say I have 103 MB left.

Should I ignore these SMSes? What's the use of them if they are incorrect?

 

[Ockie]

Yes...the last batch of SMS's sent out seems to be incorrect.. Have had 4 queries like this since beginning of the week. Do not ignore completely. Just use *111# to check how much data you have left.

 

[biometrics]

Thanks Ockie.

 

[VodacomData]

Yes...the last batch of SMS's sent out seems to be incorrect.. Have had 4 queries like this since beginning of the week. Do not ignore completely. Just use *111# to check how much data you have left.

This has been escalated to the Billing Guys for feedback

 

[Ockie]

This has been escalated to the Billing Guys for feedback

Thanks VD. If I have one more friend or client phoning me asking me why they getting SMS's telling them they are out of data but then still have loads left I am gonna bust a nut.

 

[rph72]

Give them Jannie's number.

 

[Ockie]

Give them Jannie's number.

He knows where I work. I would not dare.