DATA BUNDLE EXPIRY DATES INCORRECT

[HowTo]

@VodacomData,

SMS message: Your Data Bundles expired. Purchased 500MB on the 29 June 2009 had over 1Gig of data left. Lost half of it.

No need to log a fault. We will rectify all customers affected, not only those logging faults.

Where I use a data card?

Regards

HowTo

 

[d0b33]

I had the same issue... bought a 500MB bundl on the first and 2009-08-01 remained the expiry instead of 2009-09-01, but I loaded a smaller bundle then it moved over to 2009-09-01.

 

[VodacomData]

Hi HowTo

Please PM me your details, so that I can just have a look and see if you are impacted by the same issue. If so, when we apply the fix you will have your data back.

VodacomData

 

[VodacomData]

Hi Aqua Lung

Please PM me your detail as well.

VodacomData

 

[Smurfatefrog]

Sent via PM as well
After using up my 30MB i bought yesterday any further data use is coming off my balance. So this will all be restated onto my balance?

 

[VodacomData]

Hi Guys

The data bundle problem has been resolved, everyone has been credited accordingly.

Regards
VodacomData

 

[ginggs]

The data bundle problem has been resolved, everyone has been credited accordingly.

Woohoo, I got my bundle back! Thanks VD!

 

[HowTo]

@VodacomData,

Tnx for getting my data back.


Regards

 

[AirWolf]

I got mine back as well (all 11MB ). Thanks.