Data loss costs SA R3.5 billion

Unplanned downtime cost the country $0.8 billion, while data loss cost $0.3 billion, with the top three causes being hardware failure, a loss of power and software failure.
Would those figures include businesses that provide data storage or hosting services?
 
Would those figures include businesses that provide data storage or hosting services?

I would think they would, since an end user using their services and have data loss, will be counted in that figure.
 
I would think they would, since an end user using their services and have data loss, will be counted in that figure.

Shouldn't those businesses include redundancy to protect the end users from data loss?
 
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