Degrading signal?

Dolby

Dolby

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Anyone else notice the terrible signal recently?

I used to get HSDPA throughout my cluster - upstairs and downstairs - where the past few days I've got GPRS everywhere.

Is it possible that only the 3G part of the network can break/go down?
 
Dolby said:
Anyone else notice the terrible signal recently?

I used to get HSDPA throughout my cluster - upstairs and downstairs - where the past few days I've got GPRS everywhere.

Is it possible that only the 3G part of the network can break/go down?
Click to expand...

not my field of speciality, but I believe that 3g and gprs run in two different bands, thus figuring that they should have different antenna's / transmitters on the towers, meaning that if my verry sketchy logic is correct that it should in theory be possible for either one of them to get damaged without neccesarily affecting the other? ...but once again this is just me guessing
 
Dolby said:
Anyone else notice the terrible signal recently?

I used to get HSDPA throughout my cluster - upstairs and downstairs - where the past few days I've got GPRS everywhere.

Is it possible that only the 3G part of the network can break/go down?
Click to expand...

Hi

Please have a look at my sig

Thanks
VodacomData
 
Yup, 3G can go offline and GPRS can still operate, or visa versa. I've had it happen to my a few times in Fourways, where I loose all 3G connectivity, and have to settle for GPRS until the 3G comes back online.
 
Are you in the Honeydew/radiokop/wilgehuewel area Dolby???

Seem to be having the same problem for the last few days... Thought it would have been fixed by now...
 
wishblade said:
Are you in the Honeydew/radiokop/wilgehuewel area Dolby???

Seem to be having the same problem for the last few days... Thought it would have been fixed by now...
Click to expand...

Randpark Ridge ... very close ... obviously an issue then :/
 
Yes we have had huge issues yesterday seems better today though.I'm in Parktown ATM with no problems. My friend in Paulshof is also having problems
 
I'm stil having the issues at my place in Randpark Ridge (Trinity House side) - and my tenants have just called to ask about signal in the house (near Rhema), because there's is doing the same thing (GPRS, disconnecting etc).

I'll follow the links in your sig :/
 
Dolby said:
I'm stil having the issues at my place in Randpark Ridge (Trinity House side) - and my tenants have just called to ask about signal in the house (near Rhema), because there's is doing the same thing (GPRS, disconnecting etc).

I'll follow the links in your sig :/
Click to expand...

Which towers do you use. Honeydew looks a lot better now. do you connect to a different tower?

These are the tests with 2 people on line:
speed.vodacom.co.za
Download Speed: 1713 kbps (214.1 KB/sec transfer rate)
Upload Speed: 338 kbps (42.3 KB/sec transfer rate)
http://www.speedtest.net/result/583573792.png
 
I think Honeydew would be too far ... I'm just off Eastwood. Is there a way to see which tower?

As I say, my tenants are having identical issues a few km from me (near Randpark Drive). Could we use the same tower?

I tried to download test - can't do anything as it's too slow :/

I wouldn't mind if the signal was constantly like this, but I've recieved HSDPA for the past 18 months 90% of the time. I man, just check some of the speeds I've posted before in this thread from the same location.

I'm in contact with customer care though.
 
Here's my issue - I've been trying to sit on the forum for about 3 hours on GPRS on all my devices. Not being able to post or do anything.

Come 21.44, I get HSDPA and run the speed test :

2502 down and 1105 up

In 3 minutes, I won't even be able to do anything as - more than likely - it'll go down again. And as was pointed out in another thread, if I can do this speed now - surely it's not mobile version, software or firmware?
 
Dropped me as I was about to rave - GPRS ... disconnects .. took about 5 minutes to get this through :/

Ah well. 5 minutes of broadband
 
Dolby said:
Dropped me as I was about to rave - GPRS ... disconnects .. took about 5 minutes to get this through :/

Ah well. 5 minutes of broadband
Click to expand...

I went down to the shops near you last night and there was no signal S26 05.640 E27 56.330

I think Vodacom need to check the tower you use.
 
Dolby said:
Dropped me as I was about to rave - GPRS ... disconnects .. took about 5 minutes to get this through :/

Ah well. 5 minutes of broadband
Click to expand...

Hi

Did you pm me the details ?

Regards
VodacomData
 
rabbiddog said:
I went down to the shops near you last night and there was no signal S26 05.640 E27 56.330

I think Vodacom need to check the tower you use.
Click to expand...

Uh huh ... :/

ocleroux said:
Have you logged a call and sent VodacomData the details? Dolby?
Click to expand...

VodacomData said:
Hi

Did you pm me the details ?

Regards
VodacomData
Click to expand...

I haven't PM'd you details yet. I thought instead of clogging your inbox even further, I'll attempt the emailing of customer care. I did recieve a list of questions to answer - and fired that off this morning.

I'll wait the mandatory 24-48 hours to see if I get feedback - and then escalate through you guys. I'm hoping I don't really need to make use of you and the issue will be sorted though :)
 
Dolby said:
Uh huh ... :/





I haven't PM'd you details yet. I thought instead of clogging your inbox even further, I'll attempt the emailing of customer care. I did recieve a list of questions to answer - and fired that off this morning.

I'll wait the mandatory 24-48 hours to see if I get feedback - and then escalate through you guys. I'm hoping I don't really need to make use of you and the issue will be sorted though :)
Click to expand...

Hi

No problem Dolby you welcome to bug me anytime. :D

Regards
VodacomData
 
Dolby said:
I'll wait the mandatory 24-48 hours to see if I get feedback - and then escalate through you guys. I'm hoping I don't really need to make use of you and the issue will be sorted though :)
Click to expand...

I think you may still have issues today. Just got back from Parktown where I had no issues for 6 hours and here within 10 min had to reconnect due to no throughput. Although after that the speeds look good:erm:

Download Speed: 1456 kbps (182 KB/sec transfer rate)
Upload Speed: 211 kbps (26.4 KB/sec transfer rate)
 
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