I bought a used Dell Latitude 6330 from a charity shop. (so obviously an anonymous donation). I have a receipt. The damn thing has a pre-boot authentication password. Dell wont help me since Im not the original owner and I dont know who the previous owner was. Does anyone work for Dell who could give me the previous owner's details so I can ask them for a ownership transfer or perhaps even the password. Otherwise, can someone get a master password for 1D3B service tags? The free generators on the net only work for older service tags and to risk paying like $34 to $45 dollars for something that might not work or to order a new motherboard from China is a very very last resort. Service tag is JGQSKV1-1D3B. TIA