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Dialogue to run MTN call centres

Thread starter rpm
Start date Jul 27, 2006

rpm

Admin

Staff member

Jul 27, 2006

#1

http://www.mybroadband.co.za/nephp/?m=show&id=3673

A

andres101

Expert Member

Jul 27, 2006

#2

MTN said the skills injection would increase the number of agents in MTN prepaid call centres to over 1,000 nationally, a move designed to improve call waiting times to 20 seconds per enquiry.

Once again ignoring their contract customers. 20 days and counting...

L

lilDeath

Executive Member

Jul 27, 2006

#3

call waiting times to 20 seconds per enquiry

Well, VC can sure take a leaf out of their book

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