Jamie McKane
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Digital banking makes physical branches better - FNB CEO
The increasing number of banking customers who use mobile applications and Internet banking leads to a better experience at physical bank branches, according to FNB CEO Jacques Celliers.
Celliers said FNB's strategy to move customers towards digital banking has resulted in improvements in customer experience and changed the way its physical branches function.
The increasing number of banking customers who use mobile applications and Internet banking leads to a better experience at physical bank branches, according to FNB CEO Jacques Celliers.
Celliers said FNB's strategy to move customers towards digital banking has resulted in improvements in customer experience and changed the way its physical branches function.