fnb

  1. Luis

    FNB rolls out smart ID support at 13 more bank branches

    FNB rolls out smart ID support at 13 more bank branches FNB has rolled out support for smart ID card applications at 13 more bank branches across all nine provinces in South Africa. These branches form part of its digital partnership programme with the Department of Home Affairs, which was...
  2. Luis

    FNB customers get a leg up on fuel prices

    FNB customers get a leg up on fuel prices FNB has increased the amount of eBucks customers will earn on fuel purchases at Engen service stations by 50% for May and June 2026. The Fuel Boost enhancement was part of the bank's budget relief measures amid surging petrol and diesel prices driven...
  3. Luis

    FNB launches AI assistant to speed up customer support

    FNB launches AI assistant to speed up customer support FNB launched an AI assistant that speeds up customer support, enabling the bank's financial advisors to generate customer-specific financial information during interactions. An extension of FNB's NAVi system, the AI can help advisors set...
  4. gregmcc

    FNB - Getting IT3(b) Tax certificate?

    Does anyone know where about on the damn web site you can download your tax certificate. Looked through all the options and all the online docs say under Account / Statements - select Tax Certificates. There is no such option.
  5. Hanno Labuschagne

    Just one bank expanding ATMs in South Africa

    Just one bank expanding ATMs in South Africa Capitec is the only major traditional bank in South Africa still expanding its ATM footprint, while Absa, FNB, Nedbank, and Standard Bank have closed thousands of cash machines. Excluding the over 3,000 cash devices that Capitec has rolled out since...
  6. Hanno Labuschagne

    Capitec and FNB bucking the trend in bank branch rollouts in South Africa

    Capitec and FNB bucking the trend in bank branch rollouts in South Africa Capitec and FNB are the only two South African banks that have expanded their branch network in the past five years, whereas Absa, Nedbank, and Standard Bank have reduced their physical footprint. Overall, the number of...
  7. Hanno Labuschagne

    FNB Black Friday outage

    FNB Black Friday outage First National Bank (FNB) customers are reporting problems with the bank’s card payment authentication system, which is preventing them from placing orders on Black Friday, 28 November 2025. The problem may be related to an issue with the FNB mobile app, which...
  8. Hanno Labuschagne

    Black Friday 2025 scam tactics guide

    Black Friday 2025 scam tactics guide Black Friday shoppers in South Africa should be aware of the various tactics fraudsters may use to try and steal their money. Absa, Capitec, Discovery Bank, FNB, and Standard Bank provided details about scams to watch out for and shared advice on how...
  9. Hanno Labuschagne

    FNB eBucks change backlash

    FNB eBucks change backlash FNB's decision to amend eBucks earning rules a mere four months after its annual rule changes has left customers fuming, with many threatening to leave the bank. The bank recently announced an unusual change in eBucks levelling criteria that will take effect in...
  10. Hanno Labuschagne

    Digital wallet usage keeps surging in South Africa

    Digital wallet usage keeps surging in South Africa The recent financial results of three major banks suggest that South Africans are increasingly adopting digital wallets and virtual cards, reducing reliance on physical cards for payments. Digital wallets include apps like Apple Wallet, Garmin...
  11. Hanno Labuschagne

    FNB Connect revenue grows — while customer growth slows

    FNB Connect revenue grows — while customer growth slows FNB has released its audited financial results for the year ended 30 June 2025, revealing strong revenue growth in value-added services under its FNB Connect offering. In the 2025 financial year, FNB Connect generated R22 billion in...
  12. Hanno Labuschagne

    Capitec dethrones FNB owner as Africa's most valuable bank

    Capitec dethrones FNB owner as Africa's most valuable bank Capitec Bank Holdings Ltd. overtook FirstRand Ltd. to become Africa’s most valuable bank, a month after it appointed a new chief executive officer. South Africa’s biggest bank by customer numbers, Capitec has reported record profits...
  13. F

    FNB Connect Sim Card - WAZE

    SNIP
  14. D

    Tips to Boost your eBucks - 1 July 2025 to 30 June 2026

    Links to previous threads: Tips to Boost your eBucks - 1 July 2018 to 30 June 2019 Tips to Boost your eBucks - 1 July 2019 to 30 June 2020 Tips to Boost your eBucks - 1 July 2020 to 30 June 2021 Tips to Boost your eBucks - 1 July 2021 to 30 June 2022 Tips to Boost your eBucks - 1 July 2022 to...
  15. BearCruz

    FNB Connect - Apple Watch - eSim

    Hi all, Hoping someone can tell me how I ‘install’ (add) an eSIM to my Apple Watch. I don’t need the same number as my phone so that’s not the concern. Appreciate any tips/ guidance!
  16. d.casper.b

    International purchase fees

    I have asked such a simple question, and now I am speaking to the 13th agent from FNB. I'm done. I'm sure I'll have an answer here before they can tell me one simple thing. All I want to know is what are the charges on international purchases (this seems to be a somewhat recent thing). How much...
  17. Hanno Labuschagne

    Capitec's big IT edge

    Capitec's big IT edge Being able to build its IT infrastructure from scratch gave Capitec a significant advantage over South Africa's incumbent banking giants, Absa, FNB, Nedbank, and Standard Bank. In his new book, Capitec: Stalking Giants, author TJ Strydom underscores how the upstart bank's...
  18. F

    FNB - Credit Card information

    Good morning, MyBroadband. I have been on a backwards and forwards email thread with FNB to try and get information about my credit card. Each month I am being charged 5% of the outstanding balance on the credit card. This equates to 60% interest over a year. The interest rate shown on my...
  19. K

    Best bank to handle FOREX incoming payments

    Greetings all I am currently working a contract overseas and send money home every 2 weeks. For the past 5 months, only once did money reach SA through FNB without a struggle. Every 2 weeks, I need to make the same complaint, ask the same questions, show them the same errors and nobody seems...
  20. Hanno Labuschagne

    FNB and RMB suffer big payday outage

    Massive FNB payday outage FNB and RMB have been hit by a major outage impacting their card payments, ATM services, and digital banking channels. Outage tracking website Downdetector showed a massive surge in reports of issues with FNB from around 12:30 on Friday, 23 August 2024.
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