International purchase fees

d.casper.b

Well-Known Member
Joined
Mar 22, 2010
Messages
160
Reaction score
17
Location
Strand, Cape Town
I have asked such a simple question, and now I am speaking to the 13th agent from FNB. I'm done. I'm sure I'll have an answer here before they can tell me one simple thing.

All I want to know is what are the charges on international purchases (this seems to be a somewhat recent thing). How much specifically are these charges is what I'd like to know. I seem to have gathered that it is 2% on purchase amount. And I read something about up to a max of R100. So let's say a purchase of $500. As it stands now, 2% of that will be over R100. So the fee will be R100? Is this applicable even when paying in ZAR?? And what about if paying in USD? Then there will be conversion fees on top of the 2% / R100 thing?

So if buying from Amazon (US). Should I pay for the Amazon currency converter to pay in ZAR (but still I'll be charged by FNB for an international purchase), or just pay in USD and be charged who knows what?

I hope someone can provide some clarity.

Oh, there. I've been routed to the 14th agent.. back to the forex department for maybe the 4th or 5th time, only for them to tell me to speak to the cards section, only to tell me I'm through to the wrong section.
 
I have asked such a simple question, and now I am speaking to the 13th agent from FNB. I'm done. I'm sure I'll have an answer here before they can tell me one simple thing.

All I want to know is what are the charges on international purchases (this seems to be a somewhat recent thing). How much specifically are these charges is what I'd like to know. I seem to have gathered that it is 2% on purchase amount. And I read something about up to a max of R100. So let's say a purchase of $500. As it stands now, 2% of that will be over R100. So the fee will be R100? Is this applicable even when paying in ZAR?? And what about if paying in USD? Then there will be conversion fees on top of the 2% / R100 thing?

So if buying from Amazon (US). Should I pay for the Amazon currency converter to pay in ZAR (but still I'll be charged by FNB for an international purchase), or just pay in USD and be charged who knows what?

I hope someone can provide some clarity.

Oh, there. I've been routed to the 14th agent.. back to the forex department for maybe the 4th or 5th time, only for them to tell me to speak to the cards section, only to tell me I'm through to the wrong section.

It’s usually between 2-2.5% depending on the bank. There isn’t actually a max amount lol.

You will get the charge of the payment processor is outside the country. So if you buy from AmazonUS and pay with ZAR; you’ll still get hit with the fee. Same with Spotify, Uber and Netflix.

It will always be amount + 2.5% as your final charge when the processor is abroad and usually shown as two different transactions. Amazon ZA doesn’t have the fee thankfully.
 
Top
Sign up to the MyBroadband newsletter