Its [email protected] but good luck getting a response. Just call rather.
Yes , the quickest way to get an answer is to call them and I've got right through to a consultant most times without having to wait
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
Its [email protected] but good luck getting a response. Just call rather.
How long did the card process take?i received my new card yesterday morning and activated it. this morning I got an sms saying my discovery card transfer has been completed. I also got an email saying my invitation email will be sent in the next few weeks...![]()
I'm similar situation as you but on platinum card and Silver status.. fuel is 0% and healthy living is 25% ( which I've been on for year's) so I also don't spend enough to get extra % off .so what's the point in moving up money status then? Am I correct in saying that if I'm below the spend band I won't get any more cash% back?Ok so I finally think I get it.
I chose Gold - and am on gold status based on info I supplied. I have zero spend on the card and therefore get zero benefit in terms of healthyfood increase. They told me I have to get to 15k to get 11% extra back. Or move to diamond status to get 15%. OR (when they enable or develop functionality) migrate to platinum or black to get to 25% increase in healthy food but this comes with increased minimum spend.
So unless I do some of the above, there is no point to me having a discovery bank card. And I don’t see myself moving spend as that will detract from my ebucks rewards etc.
Am I right?
Cos then I think I throw in the towel now and just do my “health” vitality benefit which is paying off quite nicely.
You might as well start with ebucks, it will take you 2-3 months to perfect it. Suggest you get a gold account for ebucksI'm similar situation as you but on platinum card and Silver status.. fuel is 0% and healthy living is 25% ( which I've been on for year's) so I also don't spend enough to get extra % off .so what's the point in moving up money status then? Am I correct in saying that if I'm below the spend band I won't get any more cash% back?
I'm waiting till September to see what the new miles program will be,if not I'm also gonna throw in the towel(cc only ) and try ebucks
How long did the card process take?
Have thrown in the towel. transferred money out now, then forgot i'm on PayT, so had to put 2.50 back in. Cancelling in the morning. You can probably do well if you play the game, but don't see myself being able to play both - with me already ticking the boxes with ebucks. I'm happy with free gym (apparently that's dying soon?) and 25% cash back on HF.I'm similar situation as you but on platinum card and Silver status.. fuel is 0% and healthy living is 25% ( which I've been on for year's) so I also don't spend enough to get extra % off .so what's the point in moving up money status then? Am I correct in saying that if I'm below the spend band I won't get any more cash% back?
I'm waiting till September to see what the new miles program will be,if not I'm also gonna throw in the towel(cc only ) and try ebucks
HiDoes online purchases count towards your weekly money goal(the 20 transactions thing) or only physical swipes?
Does online purchases count towards your weekly money goal(the 20 transactions thing) or only physical swipes?
Thanks, dam I'm On 17 and purchased 3 different plane tickets and was hoping that would be the 3 I needed.Physical swipes only for Active Reward (weekly) money goal. If you don't get to 20 points they carry over to following week. Or if you earn 22 points, 2 carry over to next week.
Online purchases (also debit orders , EFTs etc) count towards vitality money (monthly) spend band - based on your product type + status.
I have Platinum Suite + Gold Status. My spend bands are:
Band 0 for
Band 1 for R5,000-R9,999
Band 2 for R10,000-R17,499
Band 3 for R 17,500-R24,999
Band 4 for R 25,000 or more
Got a Vida voucher for this mishap...all good!i received my new card yesterday morning and activated it. this morning I got an sms saying my discovery card transfer has been completed. I also got an email saying my invitation email will be sent in the next few weeks...![]()
Thanks, dam I'm On 17 and purchased 3 different plane tickets and was hoping that would be the 3 I needed.
Is the band spend reviewed every month? So if this month I spend 5k and gives me say and extra 5% cash back but next month I send say 1k will my 5% cash back fall away?
Edit
I just saw their news letter and says
Activate your Vitality Active Rewards to earn Vitality reward points and diamonds. You also get higher-value instant rewards for swiping, tapping or paying online with your Discovery Bank card at least 20 times on your Platinum card to achieve your Vitality Active Rewards money goal.
So does that mean paying online contributes to the 20 transactions?
Have thrown in the towel. transferred money out now, then forgot i'm on PayT, so had to put 2.50 back in. Cancelling in the morning. You can probably do well if you play the game, but don't see myself being able to play both - with me already ticking the boxes with ebucks. I'm happy with free gym (apparently that's dying soon?) and 25% cash back on HF.
Thanks, dam I'm On 17 and purchased 3 different plane tickets and was hoping that would be the 3 I needed.
Is the band spend reviewed every month? So if this month I spend 5k and gives me say and extra 5% cash back but next month I send say 1k will my 5% cash back fall away?
Edit
I just saw their news letter and says
Activate your Vitality Active Rewards to earn Vitality reward points and diamonds. You also get higher-value instant rewards for swiping, tapping or paying online with your Discovery Bank card at least 20 times on your Platinum card to achieve your Vitality Active Rewards money goal.
So does that mean paying online contributes to the 20 transactions?
16 that's pretty poor of discovery.so far I've done 16.5 (why they chose a .5 allocation is beyond me) and all 16 have shown..My online transactions have been counting towards the weekly spend points.
I have however made myself a spreadsheet to keep track of everything and their system seems to skip transactions. Over the last 2 weeks, I have transactions totalling 16 points that have not been allocated any points towards the weekly goal.