Discovery Vitality [2018]

[twr]

Points collected last year = status for this year.

What you've done this year shouldn't have any impact on your rewards this year.. at least, thats how I understand it.

Thanks. I agree I've lodged a query. But will they now pay me for 25% or the 10% from when I was downgraded?

 

[Recallza]

Thanks. I agree I've lodged a query. But will they now pay me for 25% or the 10% from when I was downgraded?

Good Question, hopefully if you kick up a big enough storm, they'll refund you what is owed if they can see that they're in the wrong. Goodluck!

 

[RogueTr00per]

Do you know where you can see you healthy food card number online?

Bottom of this page you can get them to send it to you:
https://www.discovery.co.za/portal/individual/improve-health-healthyfood

Your HealthyFood Pick n Pay card number is: <I don't have one>


Send your HealthyFood Pick n Pay card number to yourself:

 

[RogueTr00per]

OMG... when I try calling them, the call menu takes me to an endless loop of, "Please note that you can activate the Vitality HealthyFood, HealthyCare or HealthyGear benefit by simply going to www.discovery.co.za"

I could not speak to a consultant

 

[mattrudlles]

Where do you get a PnP card for vitality? It is really irritating waiting for it to come through the post!

 

[twr]

OMG... when I try calling them, the call menu takes me to an endless loop of, "Please note that you can activate the Vitality HealthyFood, HealthyCare or HealthyGear benefit by simply going to www.discovery.co.za"

I could not speak to a consultant

I just wait for the option at the end to speak to a consultant, usually quicker that waiting for a specific department

 

[RogueTr00per]

I just wait for the option at the end to speak to a consultant, usually quicker that waiting for a specific department

24 minutes of airtime burnt thus far kept on hold and still waiting...

edit: I live 2 or 3 blocks from the new Discovery building in Century City, can i go there and wait to see someone face to face?

edit2: The site is screwed. I changed my preferred partner to WW and then it activated WW but then made the preferred partner PnP again! Then I tried once again and finally it made WW my preferred partner. Finally I tried to order a new HF card and specify a different address it gave a '500 Error':

 

[bar1]

Those on Vitality - to qualify for run/cycle rewards do I need an approved GPS + HR capable watch or can I create my own combo, like adding a HR band to an existing (non- approved GPS watch or phone (Strava)).

My Amazfit Pace is WAY cheaper than any of the comparable Vitality approved devices (and I've already got it! )

Basically, to get the full benefits of Vitality, would I have to buy another watch??

Did you come right with the amazfit and vitality?

 

[Aharon]

Can you still do the no smoking declaration? I'm Not seeing it.

 

[Fcon_Vpro]

Can you still do the no smoking declaration? I'm Not seeing it.

If I'm not mistaken it's part of the vitality age survey

 

[cenuij]

Can you still do the no smoking declaration? I'm Not seeing it.

It is one of the 5 results of the Vitality Health Check, it is not an online declaration on the website anymore.

 

[Aharon]

It is one of the 5 results of the Vitality Health Check, it is not an online declaration on the website anymore.

If I recall you used to get 5000 points for it. Assuming this is no longer.

 

[abudabi]

This year's thread : https://mybroadband.co.za/forum/threads/discovery-vitality-2019.992530

Lets carry on the conversation there.