Disgusting MWEB "uncapped" quality

Well we all know during the day pirate networks will be slow, so what atleast we not throttled down to 56k dial up after 15 gb.

I can live with 14gb downloads a day :D, not that i do that everyday i could :D. In one day on mweb i would be throttled down to 56k dial up with afrihost ahhahaha.
 
I like to look at things positively. I've downloaded 9GBs on Afrihost 384 so far this month, with no speed issues (ok, not a heavy user am I?) Compared to what I can get as a capped product for the same money....well....I'm already scoring!
 
I really can't complain about my 4mb uncapped service thus far, been getting 440KB/s average any time of the day on everything but rapidshare which gets about +/-100KB/s (any there are many other file hosting services besided rapidshare which are not being throttled) . Everything is just as good as my 4Mb CS capped service i had before.
 
Judging from the responses to this post, MWEB's uncapped service seem to be working out OK.
So I guess the author of this thread FAILED to convince us that MWEB sucks thus not averting the kuk-house of migrations that will be taking place at the end of the month from the other ISPs.
So the question is, will the 'uncapped love boat' ie MWEB uncapped, remain afloat during MAY?
 
My MWEB 4Mb is better than what my Telkom or Afrihost used to be. I have done close to 6GB, and it's only half way through the month! Yay! This thing is speeding along. :)
 
orin76 said:
Stop driving a Toyota and complaining that's it doesn't perform like a BMW.
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Excellent analogy...:D:D It's amazing how some of us are only willing to pay for a Toyota, but then complain that it's not giving them the performance of something much more expensive. Something that has built to perform...

I for one am happy with the MWEB offering. It serves me great. I can download what I want and not to worry about topups in the last week of the month. Yes we are being throttled on certain protocols, but obviously for good reason.

Unfortunately to get true performance 24/7 (i.e. unshaped) you'll have to dig a bit deeper in those pockets and get something from the German stable...:D:D
 
Defiler said:
I often reach my full line speed (4mb) during the day, on torrents!

http://img682.imageshack.us/img682/6824/mwebspeed.jpg

Only thing that I do notice to be slow is rapidshare, and thats only during the day...
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That measurement was take on the 24th of March, when things were faster.

Can I also point out that people using SPEEDTEST.NET are not proving anything to do with shaping. That just shows you HTTP downloads, which are within the normal to low range on MWEB. They don't tell you about torrent performance or the fact that games are affected too. Rapidshare is quite badly throttled as well, so we have to find alternatives for whole file downloads.
 
UnDeR±tAkEr said:
Excellent analogy...:D:D It's amazing how some of us are only willing to pay for a Toyota, but then complain that it's not giving them the performance of something much more expensive. Something that has built to perform...

I for one am happy with the MWEB offering. It serves me great. I can download what I want and not to worry about topups in the last week of the month. Yes we are being throttled on certain protocols, but obviously for good reason.

Unfortunately to get true performance 24/7 (i.e. unshaped) you'll have to dig a bit deeper in those pockets and get something from the German stable...:D:D
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There was nothing in the ads about a Toyota. Only a regular service that was going to be normal after hours. However, after hours turned into all day and most of the night. Even the CEO promised that after business hours, the performance would be fine.

Do you have a fair-use policy for these new, uncapped offerings? If so, what does it entail?

I knew you were going to ask this [laughs]. Yes, we do, like any other ISP or telco in the world. We’ve looked at all of them and made sure we weren’t any different from the big ones like France Telecom, BT, Sky and Virgin. So, yes, we have a fair-use policy, but the idea of it is to ensure the abusers don’t spoil it for everyone. We have no intention of shaping bandwidth more than is necessary in peak network conditions. It’s not dramatic shaping at all, and it’s only in peak hours. This is not a big issue. Everyone makes it out to be a big issue, but it’s not.
http://www.techcentral.co.za/qa-with-mweb-ceo-rudi-jansen/13461/comment-page-1/
 
No more business only hours anymore. Last night at 22:00 it was still going sooo slow.
 
Wag said:
No more business only hours anymore. Last night at 22:00 it was still going sooo slow.
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Sigh.. they did explain their shaping about 100 times right, along with half the MyADSL members? The reason it's probably going so slow, is because everyone's buying 4mb accounts and downloading all day all night etc, and now they'll leave Afrihost for MWeb too. I'm thinking maybe I should stay on Afrihost, 60GB isn't that bad, and if the leachers want to degrade MWeb's service then Afrihost should pick up and lift the "caps".
 
Alestorm said:
Sigh.. they did explain their shaping about 100 times right, along with half the MyADSL members? The reason it's probably going so slow, is because everyone's buying 4mb accounts and downloading all day all night etc, and now they'll leave Afrihost for MWeb too. I'm thinking maybe I should stay on Afrihost, 60GB isn't that bad, and if the leachers want to degrade MWeb's service then Afrihost should pick up and lift the "caps".
Click to expand...

Dunno what youre talking about, FTP cruises! ;)
 
Alestorm said:
Sigh.. they did explain their shaping about 100 times right, along with half the MyADSL members? The reason it's probably going so slow, is because everyone's buying 4mb accounts and downloading all day all night etc, and now they'll leave Afrihost for MWeb too. I'm thinking maybe I should stay on Afrihost, 60GB isn't that bad, and if the leachers want to degrade MWeb's service then Afrihost should pick up and lift the "caps".
Click to expand...
MWEB has not allocated enough bandwidth to cater for the resulting demand. It's tempting to blame the customer, which they appear to be doing.

With an uncapped account, nobody in their right mind is going to buy it just for browsing. How much cap can you use just browsing?
MWEB appears to be looking at what can possibly use up cap and then throttling it.
 
60GB isn't that bad said:
Ja I think is time to move again, back to the capped options. The other problem for me is what is it going to be like sitting with this mweb uncapp when telkom upgrade the lines to from 4 to 10 mbps. It is going to frustrating like hell
Click to expand...
 
Wag said:
Ja I think is time to move again, back to the capped options. The other problem for me is what is it going to be like sitting with this mweb uncapp when telkom upgrade the lines to from 4 to 10 mbps. It is going to frustrating like hell
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It will most likely still be a 4 meg account, so nothing changes. I'm guessing a 10 meg uncapped account would cost a lot more, if they do release one.
 
Ive done 100GB soley using utorrent, that excludes upoaded data. Very happy.
 
Wag said:
Ja I think is time to move again, back to the capped options. The other problem for me is what is it going to be like sitting with this mweb uncapp when telkom upgrade the lines to from 4 to 10 mbps. It is going to frustrating like hell
Click to expand...

I think if Telkom do that, then at least the people on the lower end will see (or should see) a dramatic improvement. A return to ADSL.
 
I've gone with the 4Mb uncapped unshaped product and what a pleasure on speeds.
Much better than the IS 4Mb Uncapped Fibre account which is shaped.

The MWEB 4Mb Uncapped Unshaped account is much cheaper than IS and Vodacom 4Mb product
 
Today i got a 384k "uncapped" account from Mweb to see what all the fuss is about and if it makes any sense to go for the 4M account. Currently downloading from Rapidshare at around 1KB/s. 15 years ago, living in Zim I had better download speeds on a dial-up. It's just pathetic.
 
This is what I have experienced with MWEB.

Got it on the 15th, I had afrihost.

My speeds on mweb have been so slow it literally should be illegal.

Torrents: 0.5kb/s
HTTP: websites wont load
PINGS and Trace Routes: MASSIVE latency and LARGE amounts of time outs and packet loss.
Streaming: Can hardly watch youtube, can't stream from megavideo at all, it takes 4 min to load 18 seconds...

Customer Support: Just as a bit of background - I had mweb iBurst last year, I had issues every day, when I called mweb they refused to help me.

(just so you know, my brother is a programmer and hes working in quite a good IT position and I'm going the same way, so we are both more than computer literate)

Right now with mweb... Exactly the same thing. I'll give you an account of what happened.

I was getting slow speeds as mentioned above and so I decided to call mweb customer support to get them to fix it, I know the account is shaped but this is ridicules.

So I call them and they start treating me like a real idiot, trying to tell me to delete my cookies and restart my pc... I mean really... thats just disrespectful.

So while they are trying to tell me to restart my pc I am trying to give them information from my trace routes and they won't listen at all.

I then tell them that my HTTP is horrific and then they tell me "it should not be like that" yea but F U C K you... it is like this and i need help! but they wont help me at all.

They don't know more than I do about how internet works and its their job... I can't put up with this, seriously. Once a week I used to watch my fav show on megavideo and I'd DL bleach, maby naruto, do my linux updates and update WoW etc. I can't do this anymore because the speeds are so slow.

Why won't mweb help me? There is something wrong but they openly deny it, google should not time out!

*EDIT*

Also I think their useage monitor lies, I have not used almost 5GB in less than a day on these speeds, I'm serious I have a monitor on my PC and it registers less than 2GB I'll add mabye 500mb that my bro used but hes been away for 90% of the time at work and his Linux server and laptop are off, so its only really me.

Can't have done 5GB, they are either lying - to make people think they are getting more value for money or there is an error in how they calculate it.
 
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