Disgusting service at Telkom

[sohana24]

I have taken a laptop contract with Telkom, only to realize that over a year I have been getting charged for 2 laptops. I have been to telkom over and over again to sort this problem out and I still have nit received any feedback nor have I received my money back from them. I am sick and tired of this is there any advice any of you can give to me. I wait at the store for hours and the agents do not assist in store they take their bags and go home.

 

[RunningFromFat]

How do you not realise it after one month??? Wtf

 

[sohana24]

How do you not realise it after one month??? Wtf















Because I don't live in South Africa anymore that's why. When I went home on holiday after a year I picked it up that's y. So I was not getting my bank messages and so forth when it went off my account. Sometimes we take things for granted not realizing that you'd actually be charged for 2 laptops.

 

[Vlad-III]

I would love to tell you to just cut your losses and try get away from them. But ya that wouldn't be what you want to hear.

All I can say is no matter what issue it is with telkom, you are going to have a long road ahead of you, with a lot of hours put in complaining on phone calls etc to come right. Wish you the best of luck man

 

[epah]

You will never get your money back from Telkom. End of story,

 

[TEXTILE GUY]

Disgusting service at Telkom​

 

[Speedster]

Find an email address for a senior person at Telkom. Set up an auto-emailer to mail them every day until it is satisfactorily resolved.

 

[BeerIsNotGood...]

I have taken a laptop contract with Telkom, only to realize that over a year I have been getting charged for 2 laptops. I have been to telkom over and over again to sort this problem out and I still have nit received any feedback nor have I received my money back from them. I am sick and tired of this is there any advice any of you can give to me. I wait at the store for hours and the agents do not assist in store they take their bags and go home.

Your first mistake was choosing hellkom...