mika1000
Expert Member
0.354kbps on a 4meg line? Can it go any slower, MWEB?
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0.354kbps on a 4meg line? Can it go any slower, MWEB?
Line rental Included Uncapped accounts available Now!
Consumer Uncapped 384K Including line Rental
R 339 pm
SAINET Internet’s ACCEPTABLE USAGE POLICY FOR ADSL
This notification serves to inform you of the SAINET Internet Acceptable Usage Policy (AUP), in relation to fair usage of your uncapped Business ADSL service. The SAINET AUP is designed to assist in protecting the SAINET Network, the service, our Users and the Internet community as a whole from improper and/or illegal activity over the Internet, to improve service and to improve service offerings. As stipulated in this policy SAINET reserves the rights to monitor usage and apply certain restrictions if need be.
ADSL Shaping
SAINET’s ADSL offerings are based on the “best effort” premise, where no guarantees on throughput can be provided, a standard within the South African ADSL market. In an endeavour to improve the user experience on this “best effort” service, and to better manage business critical protocols, SAINET shapes the ADSL Uncapped traffic, in order to ensure these protocols receive priority on the SAINET network.
These protocols include:
• HTTP (internet)
• HTTPS (secure internet)
• SMTP and POP 3 (mail)
• IMAP (mail applications)
• FTP (document uploads)
• TELNET SSH (remote secure access)
Traffic with the following protocols, which are not deemed mission critical for business use, will receive the lowest priority on the SAINET Network:
• P2P
• BitTorrent
• Gaming
Fair Usage Pool of Bandwidth
In the event that SAINET identifies abuse of the service a “fair user” standard will be applied. Abuse of the network will be based on the drawing of monthly usage reports by SAINET, taking into account the actual vs. projected usage, per customer. Projected usage will be calculated on the historical usage, per customer. Uncapped services will only provided on the actual Telkom speed on the line eg. a 384K service will be provided on a 384K line only.
Current fair pool excessive usage per uncapped service:
384K - 62GB - Consumer use only - no commercial use
512K - 75GB - Consumer and business use
4096K - 100GB - Consumer and business use
Should a customer be considered to be abusing protocols P2P, BitTorrent and Gaming etc., the aforementioned protocols will be moved into a fair usage pool, without prior notification and with immediate effect. This will result in the aforementioned protocols receiving the lowest priority across the SAINET network, as well as the fact that the customer will have to compete for bandwidth with other users, within this pool. Protocols considered to be business critical (i.e. HTTP, HTTPS, SMTP, POP3, IMAP, FTP and TELNET SSH) will continue to receive normal prioritization and the customer should not experience a degradation of these services – therefore users are not capped and are not rate limited. Customers demonstrating commitment to reasonable use can be rescheduled to normal network priorities on a month to month basis on the discretion of SAINET.
SAINET 384uncapped