DIY Installation

D

dr_phalange

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hi all

I have taken the plunge and decided to upgrade to adsl (amidst all the controversy)

The 3 week wait is going to kill me - but I decided to phone a friend of a friend who is a techie for telkom.

He said the backlog is about a mile long (which is not news really) - but that I should just go to my nearest customer services branch and ask for a diy installation kit. So there I go - only to be greeted by some bulldog that can hardly string a sentence together in english!

I was blue in the face by the end of it all - so the techie says it's possible to do it yourself - and she says sorry she doesn't know anything about it!

My question is this though - how difficult can it really be to install the service. Honestly I already have a seperate jack in my study (from my dialup days) - and the modem, microfilter ect! Surely it's just a matter of activating it on some main frame somewhere!

Perhaps somebody that's had a line installed could explain it to me!

Dr_P :eek:
 
The trick comes when the line has to be switched over to the ADSL framework at your local exchange. I speak under correction here, but as far as I know it involves an actual setting that can only be done by Telkom staff.
 
Hi, I did it myself last week.
It's a joke, a ruse, a ploy to control the masses [;)]

Don't buy the Telkom modem, just the filters @R40 each from a Telkom shop. The filters a little box that sits between a normal telephone (fax, modem etc) handset and plug, it prevents them interfering with the ADSL line. Buy a decent modem from retailer. D-Link, Netgear, Billion, Linksys all have their own supporters.

Installation = Just put a filter on each standard device in the house, install your router / modem, configure PPPoE settings / ISP account and that's the whole installation . . . .

That's provided that the exchange has already been configured, mine had. just Phone Telkom and ask.
 
Well, you can do the side at your house yourself (I suspect the DIY kit consists of the pots filter and not much else). The techie didn't pitch at my house, he simply did the stuff he had to to at the exchange.

I was able to do the stuff on my side - plug in filter, plug in modem, surf...
 
must have costed a fortune.
Does sa still use the old copper wires or do they use gold leads now?
 
Does anyone know where the nearest Telkom C/C shop is on the East Rand?
Is there anywhere else to buy the Marconi Filters?
 
The guys at 0800456786 tells me it is called a SIO (self installation option), They said that TELKOM will phone you if the option is available when you apply for ADSL
 
u jus need a filter and a splitter for ur existing telephone jack, one for data, one for voice.
this is how it'll b connected

Phone Line
|
2 way splitter
|..............|
Modem.......Filter
...............|
............Analogue Telephone


but if u have the splitter already installed thn u jus need a filter.
Jus hope they dnt waste time with changing u to ADSL at the exchange.
:D
 
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wtf??????
 
thanks mas

our exchange is supposedly already adsl active - BUT sadly the nitwits at tel-d om's customer services branches refuse to believe that you can set up adsl by yourself - went to 2 different stores just to be told that you probably could do it yourself, but they have no knowledge of the process and so their sorry but I have to wait for the technician to come. (in which ever century THAT may be!) :mad:

(hello we're not ALL complete idiots you know!) :p

perhaps I should be somewhat greatful though - a friend of mine has moved to another neighbourhood in cape town only to be told AGAIN that there is no adsl facility available in the area!

it does help to live in JHB!
 
I've been told I have to wait tioll 21st October, so enquired if I could do it, but they said my delay is due to the fact that they have to install more banks of ports in my exchange :(
 
keep on foning them or look for thread of useful contact details n email one of the people there!
dnt quit! keep trying! :D
 
Harass Them

I was told the same thing - that I would have to wait 3 months because there were no available ports on the exchange. So I phoned them EVERY SINGLE day for an update (as to when the ports WILL be available). After about a week, while performing my daily routine of calling them, they suddenly gave me an installation date. Make sure that your queries get escalated, and maybe you will get lucky and take precedence over the quiet, patient non-complaining applicants. ;)
 
These so called installations they perform are nothing but a load of junk. The only installation that is requires is for a technician to place a Dslam into the exchange and that is it. They are not required to come to you house and wast your time and bull**** you all day long. When the tech'y came to my house I asked him y he was exactly here, and he just said he runs a line test on the line and thats it, i find this a bit stupid, as i dont c y a line test needs to be done, if the existing copper form your house to the exhange is working for a phone, it will work with dsl.

While i was in the Uk it is a simple matter of waiting 24hours for a tech'y to place a dslam into the exchange and thats it. You are done, none of this malarcy that happens here.
 
Well, for me, it's a little bit more complicated, since I have ISDN.
The techie has to move my line from an ISDN port to an analogue port, and then make sure that the NT is disconnected on my side.
So at least he's earning the installation fee :p
 
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