Do I pull this or screw it?

maumau

maumau

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Our (7 year old Samsung) lounge TV screen suddenly went black but the sound carried on for a few minutes, now that's gone too.

A TV in the bedroom is working so I want to move it into the lounge but I can't disconnect this plug where it says digital audio output (pic below). Shall I just pull very hard, or maybe pinch it or does it screw in. The TV manual looks as if it pulls out but it's tight. Have to disconnect it somehow because the TV's in a cabinet with cables running through a hole in the wood.

Both TVs are connected to the same decoder and on the working TV there's a message saying the hard drive is formatting (fine by me there's nothing recorded). Could that be why the one TV is black.

Suppose I'll be buying a new TV :(

rps20210501_151940_886.jpg
 
maumau said:
Our (7 year old Samsung) lounge TV screen suddenly went black but the sound carried on for a few minutes, now that's gone too.

A TV in the bedroom is working so I want to move it into the lounge but I can't disconnect this plug where it says digital audio output (pic below). Shall I just pull very hard, or maybe pinch it or does it screw in. The TV manual looks as if it pulls out but it's tight. Have to disconnect it somehow because the TV's in a cabinet with cables running through a hole in the wood.

Both TVs are connected to the same decoder and on the working TV there's a message saying the hard drive is formatting (fine by me there's nothing recorded). Could that be why the one TV is black.

Suppose I'll be buying a new TV :(

View attachment 1061141
Click to expand...
Do I pull this or screw it ... sounds like the only two options teenage boys have when categorising things in their lives.

Seriously though you'd be amazed what can be brought back from the dead. Almost a year ago my 10-year Samsung's PSU died and I took it into the Samsung accredited repairer in Pretoria: R800 or so later and it was working again. Way better than dropping R8000+ on a new panel at the moment.
 
It might be a bit corroded, so wiggle it while pulling. If there is a detent at the top, push it in

The socket looks like this

1619876790610.png
 
chrisc said:
It might be a bit corroded, so wiggle it while pulling. If there is a detent at the top, push it in

The socket looks like this

View attachment 1061147
Click to expand...

Will try that quickly tks

EDIT: THAT WORKED!!!! Thanks Chris and Foxy. I think it helped knowing it only needed to be pulled out and posting a pic of the plug was genius. Thanks again guys.
 
Last edited:
Foxhound5366 said:
Do I pull this or screw it ... sounds like the only two options teenage boys have when categorising things in their lives.

Seriously though you'd be amazed what can be brought back from the dead. Almost a year ago my 10-year Samsung's PSU died and I took it into the Samsung accredited repairer in Pretoria: R800 or so later and it was working again. Way better than dropping R8000+ on a new panel at the moment.
Click to expand...

That's very good news. I'm not keen on buying a new TV right now and honestly wouldn't have thought to take it in for repairs.
 
maumau said:
That's very good news. I'm not keen on buying a new TV right now and honestly wouldn't have thought to take it in for repairs.
Click to expand...
Come here: https://www.samsung.com/za/support/service-centre/

Click on 'TV' category and then just search for where you are. Those will be the accredited guys, so you'll get the best experience from them. There are more 'budget' repair shops than you can shake a stick at, but there are as many horror stories as success stories about them.
 
:thumbsup::thumbsup: you did it boys.

I moved the TV and it's working in the lounge. Thanks again.
20210501_161246.jpg
 
Foxhound5366 said:
Come here: https://www.samsung.com/za/support/service-centre/

Click on 'TV' category and then just search for where you are. Those will be the accredited guys, so you'll get the best experience from them. There are more 'budget' repair shops than you can shake a stick at, but there are as many horror stories as success stories about them.
Click to expand...

Will follow up with them, thank you. Yeah, have to watch out for cowboys these days.
 
Thats a fibre optical.dont pull it circular. Just tug it. Check if they have a clip but normally just tug it.

Basically it sends the digital audio to your amp.
 
Digital outputs have been around for about 20 years. It can also be referred to as toslink.
 
If I ask nicely will you pull the stickers off please?
 
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Basically the way it works is sends data via 1s and 0s thru the cable via light.

The other digital cable was orange rca connector.
 
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