I honestly don't see any problem with Canal Walk's paid parking situation. Their prices are fair and your car is a lot safer than at most other malls. I don't see it as a way of 'milking' the consumer at all. It's simply one way of regulating your parking lot to ensure that not every Tom, Dick and Harry park there simply for the sake of it and it also helps fund the mall.
I do have a lot of problems with it. You spend good money in shops, which don't have much to offer anyway and you end up having to queue in front of a machine which doesn't even want to take your money or is out of order. Besides without me shopping there, how would they make their money? It's an insult IMHO.
If Canal Walk made their parking free you would experience massive congestion and parking issues every day and the situation would become the same as what we're experiencing at Eikestad mall in Stellenbosch. There they took away all the parking meters at the mall parking lot and now suddenly it's impossible to find a parking spot there after 8 in the morning because everyone working/studying in the surrounds uses the parking lot.
Then give free parking to people who actually spend money. It can be solved.
Really though. The price of parking at Canal Walk is such a non-issue that I don't understand how anyone but the poorest of the poor could complain about it.
R10 here, R20 there, and before you've known it, you've blown some good money for what? So Rabbie can make more? Screw him. He obviously holds his customers in contempt. Bayside is more fair in their policy. 1 hour free parking which is more than enough to do basic grocery shopping, go to the chemist and so on. They're never full except on payday and even then I always find parking within 5-10 min as opposed to immediately. The selection of products is almost the same, excluding not having shops like dedicated Woolworths Trenery or Zara. But then Canalwalk does not have a dedicated Trenery or Zara or most other better clothing outlets, like V&A. They also closed their Look and Listen which makes their selection of DVD/gaming stores much smaller -- not that the choice in those stores is anything anyway.
For some reason when I do need to pay Bayside's machines never have a problem with coins or notes. Canal walk at least 33% of the time will give you issues, that is if you survive the queue and find a working machine. Their staff are fair though - that's usually the black dudes - but the management are terrible.
At least they now take credit cards. I moaned to them about that before. Paid for parking is ridiculous. I can understand the UK where space is limited and there is an incentive to get people to use public transport, but in SA where wide open spaces are aplenty? And traffic is relatively low? It's just double dipping.
Bayside in Table View - 1 hour free. Bayside had parking guards before and that was a PITA.
PnP in TV - completely free and no parking guards.
Even Makro is free, just that they have these parking guards but they're of no help or necessity anyway.
Big Bay in Blouberg. Free underground and surface parking. No booms at all. Never crowded.