Doing a Telkom ADSL Self-Install

F

FaNIX

Expert Member
Joined
Jan 15, 2006
Messages
2,249
Reaction score
7
Location
Pretoria
So I moved to a new house yesterday. According to the agent previous tendents had telkom lines. Its in a prime area, so I have no doubt that ADSL is available. Can telkom just activate the line, of should they come and do a reinstall on the lines, I think the people removed the RJ11 Wall mount box where the lines goes in, so I guess they need to come out rigth?

Should I first order the Telkom line, get that up and running, and then phone telkom so request an ADSL self install? Do you still get a FREE ADSL Router with a self-install?

Thanks guys!
 
Apparently you must do things in this order to dodge all their crappy installation fee's:

1 - Order the Closer option 2, it costs R161 per month, but has zero installation charges.
2 - Convert that closer option to a normal telephone line.
3 - Order a self install on the telephone line.

This will save you:
R124.00 for telephone line installation fee.
R543.91 for the ADSL line installation fee.

Insane?
Yes.
 
You don't get a free router - you have to take out a 2 year contract with Telkom. You may buy a router from a computer dealer for self install. You also have to buy a line filter for fax & other phones if on the same line.
pm me for more info.
 
adsl self install

You don't get a free router - you have to take out a 2 year contract with Telkom. You may buy a router from a computer dealer for self install. You also have to buy a line filter for fax & other phones if on the same line.
pm me for more info.
 
elmorya said:
You don't get a free router - you have to take out a 2 year contract with Telkom. You may buy a router from a computer dealer for self install. You also have to buy a line filter for fax & other phones if on the same line.
pm me for more info.
Click to expand...

I took out the 2 year contract to get the router, and have not looked back :)
The router broke - lightning(which can easily happen) or whatever reason, and then Telkom just replaced - no questions :)

Most people get an ADSL line for quite a long time, and usually pay their phone accounts - 2 years ain't that bad.
 
Last edited:
Don't forget to go to www.telkom.co.za/verifyadsl

This is needed to "turn it on". You should be able to access the Telkom site without an ISP- this shows your line is active. Once you have verified your ADSL, you are good to go.
 
Self install is very simple and you shouldn't worry about it. Telkom also gives you some printed instructions for setting up the router and line.

Telkom uses router models you can't buy in the normal shops. It's better to buy independently.
 
Sackboy said:
...It's better to buy independently.
Click to expand...
Erm, depends. If you are a simple user that wants to be able to do nothing more advanced than dual-bridge mode, Teklom's modem/router works 100%, and seems to be a lot more resistant to Eskom power surges and line power fluctuations.

And, if you need to change it, any teklom shop will do.

I have seen many of these smarter models not even being able to switch to half-bridge mode without hanging.
 
stoke said:
Apparently you must do things in this order to dodge all their crappy installation fee's:

1 - Order the Closer option 2, it costs R161 per month, but has zero installation charges.
2 - Convert that closer option to a normal telephone line.
3 - Order a self install on the telephone line.

This will save you:
R124.00 for telephone line installation fee.
R543.91 for the ADSL line installation fee.

Insane?
Yes.
Click to expand...

Can I also order Closer Option 1, and make use of the same loophole, and not pay any installation charges? Or must I order Closer Plan 2 ?
 
Soz, I did the self install ADSL thing, after paying the telephone line installation costs, and was told I could have used closer option 2 to bypass the telephone line install costs.
I have not confirmed it though.
 
Hi Guys...

So telkom is installing my Closer 2 option today, but just the line. When Should I call to cancel the closer 2 option and convert to a normal line, and when can I phone to order my ADSL Self-Install? Please advice... thnx
 
when i installed my line i went for the closer option 2 and got the telephone line install for free but i wanted adsl now so i got the do 1 package as well and only paid the adsl line installment fee ..

Previous invoice Balance brought forward R0.00
Opening balance R0.00
This invoice R1,046.71
This invoice ( Feb 2009 )
Rental R498.78
Usage R74.18
Service fees R373.25
Discounts R28.07 CR
Subtotal R918.14
VAT 14% R128.57
Total(this invoice) R1,046.71

011xxxxx Your Telephone Line 26 Jan 09 - 14 Feb 09 R70.29
011xxxxx Telkom CLOSER Option 2 26 Jan 09 - 14 Feb 09 R20.82
011xxxxx DSL Contract fee 09 Feb 09 - 14 Feb 09 R12.04
0118xxx DSL Bundle Modem 09 Feb 09 - 14 Feb 09 R0.00
011xxxxx DSL Fast Bundle 09 Feb 09 - 14 Feb 09 R13.77
011xxxxx DSL Contract fee 15 Feb 09 - 14 Mar 09 R62.19
011xxxxx DSL Bundle Modem 15 Feb 09 - 14 Mar 09 R0.00
011xxxxx Your Telephone Line 15 Feb 09 - 14 Mar 09 R108.95
011xxxxx DSL Fast Bundle 15 Feb 09 - 14 Mar 09 R71.14
xxxxx TI-AllAccess Feb 09 R38.00
xxxxx TI-AllAccess Mar 09 R69.30
 
Last edited:
k, me got a new one today.... What number to dail to get your ISP username and password. I lost mine... Is it 10212 or what?
 
Budza said:
Don't forget to go to www.telkom.co.za/verifyadsl

This is needed to "turn it on". You should be able to access the Telkom site without an ISP- this shows your line is active. Once you have verified your ADSL, you are good to go.
Click to expand...

That's right, but the main reason for this is to tell Telkom's billing software: "Hey, I am using this service from this date, so you can start billing me for ADSL now." ;)
 
How long before they activate my ADSL after I convert my Closer 2 to a normal telephone line and place my ADSL order?
 
FaNIX said:
How long before they activate my ADSL after I convert my Closer 2 to a normal telephone line and place my ADSL order?
Click to expand...
It should take no more than a day....they do not need to come out and "check the copper cables"....if multichoice can activate your service online,so can Telkom.....but they take....wait for it.....9 weeks (as in my case)....WebAfrica sped things up for me towards the end though....

however, others have not waited that long....maybe a week or so...
 
stoke said:
Apparently you must do things in this order to dodge all their crappy installation fee's:

1 - Order the Closer option 2, it costs R161 per month, but has zero installation charges.
2 - Convert that closer option to a normal telephone line.
3 - Order a self install on the telephone line.

This will save you:
R124.00 for telephone line installation fee.
R543.91 for the ADSL line installation fee.

Insane?
Yes.
Click to expand...

I don't get point No.2
Why convert away from the Closer package?
Doesn't make sense as you'd be incurring more cost from Telscum like that.
At least for the R145 on Closer 2 the it includes the R111.00 copper rental.
It all depends though if you need to use your voice line and there are some benefits for calling after 7pm, if need be.

FaNIX said:
Hi Guys...

So telkom is installing my Closer 2 option today, but just the line. When Should I call to cancel the closer 2 option and convert to a normal line, and when can I phone to order my ADSL Self-Install? Please advice... thnx
Click to expand...

You need to go into a Telscum and fill in an app for DSL - the self install option.
This can be done about a day or two after the initial Closer installation.
Thereafter, go into the store, do the app and give them a few days to get back to you.
Don't forget to get your reference number!

They should call on your landline and cell to get hold of you and advise you of a date and time the techie will come out.
That should be it.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X