Dropped Packets - What does this tell you?

FlatspinZA

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Please someone confirm for me that my suspicions regarding a faulty DSLAM are correct (it's not congestion, I promise), because this notion is getting brushed aside without any consideration.

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My conclusion is that the exchange should hold on to its packets more carefully, that way it might not drop them :p
But seriously it can be quite a few things. Im assuming you dont drop any packets on your wifi link to the exchange so its probably not that.
Your situation is quite unique so its tricky but it points to a fault in the exchange at some level.
Dont worry though dude, soon you will have winning internet and this will all be a distant sucky memory.
 
"soon you will have winning internet and this will all be a distant sucky memory. "

Huh? Please explain? I am stupid!
 
"soon you will have winning internet and this will all be a distant sucky memory. "

Huh? Please explain? I am stupid!

I know Flatspin personally so I know where is moving soon. The internet there is great unlike where he currently lives.
 
Please someone confirm for me that my suspicions regarding a faulty DSLAM are correct (it's not congestion, I promise), because this notion is getting brushed aside without any consideration.

View attachment 61697

Packet loss is not caused by congestion at the exchange, you will in most cases get very high latency on your first hop if its the exchange. You have a problem with your line report the line and tell them you have x ammount of packet loss. They will send out a techy and he will pick it up.

This is in most of the cases caused by a bad connection on the line but a router that's packing up can give the same symptoms.
 
He has quite an unusual setup with his adsl, unless this is another line.
They kept stealing the copper so Telkom refused to put another line in but allowed him to run a wifi link to the exchange for his connection. So its unlikely that its actually line related.
 
My conclusion is that the exchange should hold on to its packets more carefully, that way it might not drop them :p
But seriously it can be quite a few things. Im assuming you dont drop any packets on your wifi link to the exchange so its probably not that.
Your situation is quite unique so its tricky but it points to a fault in the exchange at some level.
Dont worry though dude, soon you will have winning internet and this will all be a distant sucky memory.

RB - that A0 is direct from the modem into the DSLAM, so either my modem is faulty, or the DSLAM is faulty - that is after my wireless link. Since it's a brand new modem, and the 3rd such one that does the same thing, I am thinking it's the DSLAM.

Packet loss is not caused by congestion at the exchange, you will in most cases get very high latency on your first hop if its the exchange. You have a problem with your line report the line and tell them you have x ammount of packet loss. They will send out a techy and he will pick it up.

This is in most of the cases caused by a bad connection on the line but a router that's packing up can give the same symptoms.

I just wanted everyone to know it is not congestion - we're on a mini-DSLAM (4Mbps). Router is brand new & 3rd such one that exhibits these exact symptoms.

Just for clarity, the modem sits IN the Telkom exchange and is connected to the DSLAM, so the only faulty wiring has to be Telkom's wiring from my modem to the DSLAM (which is only about a 3m length).

So, if the wiring is not faulty (which I highly doubt since it worked fine right up until a few months ago), what else could cause dropped packets - my logic says the only thing it could be is the DSLAM itself?
 
RB - that A0 is direct from the modem into the DSLAM, so either my modem is faulty, or the DSLAM is faulty - that is after my wireless link. Since it's a brand new modem, and the 3rd such one that does the same thing, I am thinking it's the DSLAM.



I just wanted everyone to know it is not congestion - we're on a mini-DSLAM (4Mbps). Router is brand new & 3rd such one that exhibits these exact symptoms.

Just for clarity, the modem sits IN the Telkom exchange and is connected to the DSLAM, so the only faulty wiring has to be Telkom's wiring from my modem to the DSLAM (which is only about a 3m length).

So, if the wiring is not faulty (which I highly doubt since it worked fine right up until a few months ago), what else could cause dropped packets - my logic says the only thing it could be is the DSLAM itself?

Flatty I would be very interested to see what your SNR and attenuation figures are with a 3m run. Im guessing its either a dslam fault(possibly a bad port) or they are having hassles with backhaul capacity.
 
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