DSL drops when phone rings.... Why?

J

James

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As the title suggests I have a very very irritating problem that is happening. When ever the phone rings the dsl drops. This is turning out to be a hell of an irritant.

Any one else having this and know a sollution?
 
Is this a new problem or has it been like this since installation?

I'd check my filters first.
 
I've had dsl dive 2003'ish and yes I have filters :p

But the router does not run through a filter and the phone line would be un-usable without one *puzzled*. I am not sure if this is a new development because before the line was used for a fax line now (last 2 months) it is used as a voice line.
 
James said:
I've had dsl dive 2003'ish and yes I have filters :p

But the router does not run through a filter and the phone line would be un-usable without one *puzzled*
Click to expand...
Phone line would probably be useable but it would most likely cause the line to drop. Can you borrow a filter from someone?
 
I have a few spare filters lying around so i will give that a bash. Out of curiosity, are you running your router through a filter? That just sounds wrong and to me defeats the principle of ADSL?
 
Me? No I've got one wire from the splitter going directly into the router and the other going to a filter then to the fax machine.
 
bwana v.21 said:
Me? No I've got one wire from the splitter going directly into the router and the other going to a filter then to the fax machine.
Click to expand...

Exactly how mine is. I have changed the filter and put a new one on. Hopefully that sorts the problem out. Thanks
 
nope... Didn't fix it :( I did a ping -t and phoned the line. As it rings the ping times out then is un-reachable.
 
And if you remove the phone all together and try calling?
 
Try a different modem and then you've most likely covered all your responsibilities should you need to call telkom.
 
If there is no phone on your line and you phoning your line causes the adsl modem to loose sync then it definately sounds like a problem at the exchange side.
 
Had the same problem, phoned telkom (they were there in a few hours), wasn't the filter but where I placed the filter. (NO, there wasn't a filter between telkom and the router):p

Don't understand that, instead of the filter between the line and the phone

TELKOM -> LINE -> FILTER -> PHONE
TELKOM -> LINE -> ROUTER -> PC
(there was no and still is no filter between telkom and the router)


he changed the filter to the following

TELKOM -> FILTER -> LINE -> PHONE

WEIRD, it still looks the same to me...

BUT IT WORKED, no more cut offs!

Hope it helps
 
Hi

Just a quick one. Is your alarm system connected to the telephone line?
Cause there was one guy on here that had a similar problem. And they figured out that it was the alarm system that made interferance on the line.
 
Hi,

When I still had ISDN my pc used to reset whenever someone called the phoneline. After hours of wasting time it turned out to be a driver problem. Due to the similarity in the problem I would maybe suggest updating your router firmware?

Nexorsist
 
How old is your wiring, I had a similar problem. Telkom doesn't go into roofs, thats where our 1970s telephone wiring is... not so good for dsl. Went up there and rewired. We have 6 phones on our line all had telkom filters. Now I have it wired so all phones go through 1 filter (supplied with netgear router) there is a passthrough port on the filter for the router. Phones are louder and no sync drops.
 
dawie54 said:
TELKOM -> LINE -> FILTER -> PHONE
TELKOM -> LINE -> ROUTER -> PC
(there was no and still is no filter between telkom and the router)


he changed the filter to the following

TELKOM -> FILTER -> LINE -> PHONE
Click to expand...

How is the router connected?

How is the Fax modem connected?
 
Last edited:
Brandon said:
We have 6 phones on our line all had telkom filters. Now I have it wired so all phones go through 1 filter (supplied with netgear router)
Click to expand...

5+ phones filtered separately is known to cause problems with ADSL.
 
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