DSTV debit order - but I dont have DSTV?

[slipperyduck]

Hi,

DSTV on the 28th september sent me an SMS "We recieved your payment and reconnected DSTV"
Now, I dont have DSTV, I havent had a TV for more than a Decade.
I initially though this was just a crossed message in error meant for someone else but somehow was sent to my number.

But today I recieved another more worrying SMS, "Your Next debit order is on 28/10...."
I went through my Bank account statement an noticed that on the 28th September I was charged R137 from M-CHOICE
How is that possible, I dont have a DSTV or Multichoice account?

Im am going around in many circles trying to sort this out as you just cannot contact DSTV unless you have an account, I dont have one, so I cannot reach anyone at DSTV to remove this, perhaps I need to Contact my BANK and register a FRAUD complaint?

Has anyone else recently had something like this happen? how did you resolve it?

 

[Kosmik]

Tell your bank to reverse it as you don't have an account.

I'd pull a credit check if I was you.

 

[UB40]

Sounds like a scammer pretending to be Multichoice

 

[Kosmik]

Sounds like a scammer pretending to be Multichoice

If there is a actual bank strike, more likely a identity theft.

 

[slipperyduck]

I have logged the dispute and ordered a STOP on the debit order

 

[Düber]

Read a book for a bit.

It will no doubt sort itself out soon.

 

[ld13]

Read a book for a bit.

It will no doubt sort itself out soon.

And if things have not improved by, say, tomorrow, pay again. Failed payments happen and the bank will usually release these authorised transactions if they are not banked within a certain time