DSTV Now - Only one device link allowed per subscription - implement without warning

[4debeera@gmail.com]

Multichoice has with no notice implemented a new policy yesterday where you can only have device linked to your account. Not even a case of just allowing one device to view at a time, no only one linked. Just confirmed this with call centre. When you want to watch you must unlink a family member and then link your device. Please tell me this not only just me that they are trying to screw over.

 

[Agent_Smith]

What packages does this affect?

EDIT: Doesn't appear to affect watching through a browser which is the way I do it so as long as that still works, I'm happy.

 

[joshuatree]

Say what?

If so, then it is because of the launch of the new DStvNow standalone service.

It is going to be interesting to see how things will work in the future.

 

[NeonNinja]

Nothing has changed my side.

Just confirmed (watching) with nieces phone plus mine.

 

[NeonNinja]

What packages does this affect?

EDIT: Doesn't appear to affect watching through a browser which is the way I do it so as long as that still works, I'm happy.

Yep. That's the alternative.

 

[joshuatree]

Yip, not picking up any change on the app at device registration.

 

[NeonNinja]

Yip, not picking up any change on the app at device registration.

Maybe this will affect only the DSTVNow only accounts.

Otherwise there would be warranted outrage.

 

[Luke7777]

Still the same here as well... if this was closer to April 1... but then again, wouldn't put it past MC

 

[desbowers01]

Multichoice has with no notice implemented a new policy yesterday where you can only have device linked to your account. Not even a case of just allowing one device to view at a time, no only one linked. Just confirmed this with call centre. When you want to watch you must unlink a family member and then link your device. Please tell me this not only just me that they are trying to screw over.

Hello. I recently can't watch 'dstv now" on my laptop (via any browser) and I am wondering if it is due this new policy? Has any formal announcement been made?

 

[elf_lord_ZC5]

Hello. I recently can't watch 'dstv now" on my laptop (via any browser) and I am wondering if it is due this new policy? Has any formal announcement been made?

None that I have seen.

 

[desbowers01]

hello all. I am still having a problem with watching series and even live TV on DSTV Now on my Toshiba laptop. Everything works up until I press watch. then i get a black screen - no error even displayed. it works for me on every other laptop that the family has, just not my Toshiba. I have tried all the suggestions like clearing cache, another browser, etc nothing works. Can it be a setting on my laptop? If so, what could it be. Any suggestions please. TIA

 

[MavChat]

hello all. I am still having a problem with watching series and even live TV on DSTV Now on my Toshiba laptop. Everything works up until I press watch. then i get a black screen - no error even displayed. it works for me on every other laptop that the family has, just not my Toshiba. I have tried all the suggestions like clearing cache, another browser, etc nothing works. Can it be a setting on my laptop? If so, what could it be. Any suggestions please. TIA

You named the issue: TOSHIBA

My ex wife had the same issue. I think it may be due to the onboard graphics or something as it was the only device that would not work.

 

[desbowers01]

You named the issue: TOSHIBA

My ex wife had the same issue. I think it may be due to the onboard graphics or something as it was the only device that would not work.

Thank you. I will look it that