DSTV Now problems

DeTector

DeTector

Expert Member
Joined
Jul 1, 2018
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Somerset West, Stellenbosch
Hi guys and gals,

I am experiencing an oddity on both my DSTV Now smart tv and android apps. It is linked to a premium account and mid December started noticing that there was only 6 crappy channels available on live tv. I know they have a recently watched section. This went on for a couple of days and fixed itself and everything was back to normal. Or so I thought... This morning it has returned to 6 channels only and the recently watched channels section gone completely. Is anyone else experiencing this same issue??
 
There was another member that reported a similar issue recently. Members giving him advice told of how they made a call to multichoice and the agents did the necessary on their end thus solving the issue. I suggest you do the same.
 
who.dat said:
There was another member that reported a similar issue recently. Members giving him advice told of how they made a call to multichoice and the agents did the necessary on their end thus solving the issue. I suggest you do the same.
Click to expand...
Thank you for the advice. Will phone them on Monday if not resolved!
 
Tector said:
Hi guys and gals,

I am experiencing an oddity on both my DSTV Now smart tv and android apps. It is linked to a premium account and mid December started noticing that there was only 6 crappy channels available on live tv. I know they have a recently watched section. This went on for a couple of days and fixed itself and everything was back to normal. Or so I thought... This morning it has returned to 6 channels only and the recently watched channels section gone completely. Is anyone else experiencing this same issue??
Click to expand...
Did you change the "recently watched" to "all channels"? I find this stupid app keeps defaulting to recently watched...annoying.
 
AdrianH said:
Did you change the "recently watched" to "all channels"? I find this stupid app keeps defaulting to recently watched...annoying.
Click to expand...
That's the thing...Recently watched completely dissapears from both my smart tv and android apps and then default to all channels. There is only 6 channels available though
 
Tector said:
That's the thing...Recently watched completely dissapears from both my smart tv and android apps and then default to all channels. There is only 6 channels available though
Click to expand...
Maybe try clearing cache and app data on Android, and login again. Possibly old account data hanging around.
 
Fine here.. Had to log in again via pc.. Using skyworth android box
 
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