dstv problem

mosesthami

New Member
Joined
Dec 20, 2016
Messages
1
What I must sapose to do when my dstv does not show information about any movie or drama
 

Darynv

Well-Known Member
Joined
Jan 15, 2010
Messages
234
You call DSTV call centre. I know that there are (too) many Pro DSTV articles here, but this is not really a support forum for them :)

Before you try that though, check signal strengths and quality, I know if that's low your TV guide and information does not update. I had many issues where my info was stuck from 6-8 hours earlier and eventually just comes right
 

Milano

Honorary Master
Joined
Feb 7, 2004
Messages
16,752
Depends on the decoder model. Many models have software bugs that necessitate a reboot to function correctly. Decoder model, signal strength numbers, frequency of this problem, and so forth would be required to begin to troubleshoot the issue. If it never gives you programme guide data then it is likely a signal/lnb/dish issue. Test it as a friend's place or at your local MC office. Does it still happen?
 

AirWolf

Honorary Master
Joined
Aug 18, 2006
Messages
24,404
Mine shows current and next show only. No TV Guide info.
 

maumau

Honorary Master
Joined
Aug 13, 2009
Messages
20,268
Yes, my channel guide got stuck a few months back and doesn't load.

@mosesthami you need to phone Multichoice support.
 
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