DUNE - Data Usage Notificaction Emails

Ok.. so they missed the SECOND deadline that they set for themselves....

Most Project Managers would have been fired by now for this...

So now the new competition is to guess how many deadlines they'll go through before this actually works...
I'm gonna go with 5...
 
Hopefully by the time Neotel offer residential services in PE they will have sorted out all these problems!!!!
 
ToxicBunny said:
Ok.. so they missed the SECOND deadline that they set for themselves....

Most Project Managers would have been fired by now for this...

So now the new competition is to guess how many deadlines they'll go through before this actually works...
I'm gonna go with 5...
Click to expand...

I am going with at least 7.:D
 
mine aint working.

if neotel cant send us dune reports, how do they monitor usage? DO they monitor usage?
 
Holy carpe diem...

I'd forgotten that one of my companies uses Neotel.. I just got the opt-in mail in the catch-all inbox.... intriguing.
 
I must say, this is quite astonishing. So astonishing, in fact, that I had to register JUST to comment. Thanks to Hugo for all the help and stuff, but srsly now... How hard can this POSSIBLY be? Does Neotel have any programmers whatsoever? That are not lobotomized? A bandwidth monitor is one of the first things Neotel should have created - and if it wasn't, it should take like 3 months at most to implement.
 
Meadon
I must say, this is quite astonishing. So astonishing, in fact, that I had to register JUST to comment. Thanks to Hugo for all the help and stuff, but srsly now... How hard can this POSSIBLY be? Does Neotel have any programmers whatsoever? That are not lobotomized? A bandwidth monitor is one of the first things Neotel should have created - and if it wasn't, it should take like 3 months at most to implement.
Click to expand...

Yep, and it's not even a bandwidth monitor but an email sending system -- that's even easier.
Anyway I'm more happy if I get decent download speeds and an accurate usage report at end of month.
 
0rk0 said:
This is insane.
It's like having a car and then you can choose to "Opt-in" for a petrol gauge, LMAO :D

I can see myself moving very soon to MWEB...:whistle:
Click to expand...

Definitely the best analogy I've seen on this thread :)
And when we (eventually) get our petrol gauge, it's gonna tell us how much fuel we had 2 days ago... ;)
 
YAY:) got my Usage stats! Looks like this,

Dear XXXXX
Service number: XXXXX

Please note that you have used XXXX.XX MB of your in-bundle data service agreement.


Best Regards


Neotel Customer Care

Should you wish to opt-out of these notifications, kindly call our Contact Centre on 0800 333 636 (Toll Free), or reply via e-mail to [email protected].


DISCLAIMER
Delays experienced in the process of extracting data usage for transmission to customers via data usage notification emails, may result in inaccuracies of information regarding usage data being received by customers, as at the date of the data usage notification email.
Email notifications of data usage to customers are merely notifications to customer usage and are not meant to serve as statements of amounts owing by customers. The statement of account received by each customer at the end of each month is the sole record of all amounts owing by such customer for the month in question.
 
Also received my email notification. The one thing that might be a issue is that it doesn't give an indication (date / time) upto when the data was captured.

@Hugo

Will the date and time be added?
 
Also received mine just after 5pm:

Dear ********

Service number: 0886******

Please note that you have exceeded your in-bundle data cap. Your out-of-bundle data will be charged at 8c per MB.
Your current out of bundle usage Rand value is R65.10.
Please note data used to calculate this amount may be delayed by up to 48 hours.

Best Regards

Neotel Customer Care

Should you wish to opt-out of these notifications, kindly call our Contact Centre on 0800 333 636 (Toll Free), or reply via e-mail to [email protected].

DISCLAIMER
Delays experienced in the process of extracting data usage for transmission to customers via data usage notification emails, may result in inaccuracies of information regarding usage data being received by customers, as at the date of the data usage notification email.
Email notifications of data usage to customers are merely notifications to customer usage and are not meant to serve as statements of amounts owing by customers. The statement of account received by each customer at the end of each month is the sole record of all amounts owing by such customer for the month in question.
 
Got two emails from [email protected]. Both showed me my data usage.
Was quite supprised as I thought I used quite a bit more. But I know its a 24 delay in information.


Dear Mr. ...........................

Service number: 031..........

Please note that you have used 934 MB of your in-bundle data service agreement.


Best Regards


Neotel Customer Care

Should you wish to opt-out of these notifications, kindly call our Contact Centre on 0800 333 636 (Toll Free), or reply via e-mail to [email protected].
 
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