e220 modem help - not reading detecting sim after firmware upgrade

[rodga]

Hi

need some help
tried upgrading my e220 firmware to be 7.2 capable
but now it doesnt work 100%

if i plug the modem in it wont autostart or even show up in the device manager unless i remove the sim card first

once thats done and the software is running, ill insert the sim, but its like it cant register or find a network

also tried it ginngs app, but it doesnt work either

anyone else have this problem? tried changing the firmware but still get the same problem
is my modem kaput now, lol

 

[ginggs]

tried upgrading my e220 firmware to be 7.2 capable

Tried? Did the firmware upgrade complete successfully? Where did you get the firmware?

if i plug the modem in it wont autostart or even show up in the device manager unless i remove the sim card first

What kind of SIM do you have? How old is it?

once thats done and the software is running, ill insert the sim, but its like it cant register or find a network

Don't do that.

 

[AstroTurf]

Try the firmware upgrade again, Download it again as well in case its the file that is corrupt.

 

[wheunis]

Yeah I've seen this one about 3 times.
Dont worry yet.
Could just be a corrupt bit or 10 from the download.

Re-download the firmware (preferrably from Vodacom's site if you're unsure about these things).
Flash the modem again, remembering to first remove the sim before you flash.

If it fails, make sure to check the option to FORCE the overwriting of the modem's firmware.

And if all this still spooks you, take it in to a store and see if they won't deal with it for you.

 

[rodga]

Tried? Did the firmware upgrade complete successfully? Where did you get the firmware?

got it from the vc site, also tried the mobile partner software from huawei
it installed successfully

What kind of SIM do you have? How old is it?

vodacom 64k bout a year old

Don't do that.

can i ask why??

Try the firmware upgrade again, Download it again as well in case its the file that is corrupt.

tried it about 4-5 times already - same result
also downloaded it again

 

[rodga]

Yeah I've seen this one about 3 times.
Dont worry yet.
Could just be a corrupt bit or 10 from the download.

Re-download the firmware (preferrably from Vodacom's site if you're unsure about these things).
Flash the modem again, remembering to first remove the sim before you flash.

If it fails, make sure to check the option to FORCE the overwriting of the modem's firmware.

And if all this still spooks you, take it in to a store and see if they won't deal with it for you.

will give it a go when i get home tonite
thing is the modem is prob about 3 almost 4 years old so i doubt ill get any joy from a store

 

[JimM]

You probably took the SIM out for the upgrade and you may have damaged the SIM holder contacts.

The damage isn't usually irreversible, you usually just raise the contacts slightly and you should be back in action...

Access to them is not easy (don't try without opening the modem) you'll need a hair-dryer, sharp knife and a T5 Torq driver.

1. Heat the Vodafone or Huawei branding insert to soften glue.
2. When quite hot use the knife to lift off the logo trim.
3. Remove 1 x T5 screw and open modem.
4. Lift all six SIM contacts so they are very slightly higher - Less that 0.25mm
5. Reassemble and test.

I hope it works for you, it's a common problem....

 

[rodga]

thanks
forgot to reply earlier, i think its working again
thanks wheunis - i tried the force option seems to be working now
just need to load some airtime and and check
can send and recieve sms tho

 

[VodacomData]

+1 for wheunis

 

[wheunis]

Glad I could help.

If you do get stuck, you can also PM me, I'm slightly occupied lately; Don't check forums as often as I normally.