email account charging

Jaluman

Active Member
Joined
Mar 11, 2016
Messages
31
Last year because of communication cable robbery I had to cancel my ADSL and get a new wifi contract for 10GB with Telkom.

Had to reconnect my email.

Now every month I am charged for an email account.

My question is wifi contract comes with free email account why should I be charged for it?

Or I am wrong?

Thank you if some on can clear this up.
 

supersunbird

Honorary Master
Joined
Oct 1, 2005
Messages
48,665
Did you use Telkom Internet as your ISP with the ADSL?

If you now have a Telkom mobile connection, Telkom Internet is not your ISP anymore, and if you want to keep using the telkomsa e-mail address you need to pay for it.

I do not think the Telkom mobile connection will have any e-mail address attached to it, my Telkom mobile contract haven't ever had that.
 

Stokstert

Executive Member
Joined
Jul 22, 2007
Messages
5,369
The yearly fee to retain your Telkom ADSL e-mail address for mobile use is R158,25.
 

ab-user

Well-Known Member
Joined
Jun 15, 2010
Messages
351
Just get a free email address (google, yahoo, microsoft...) or even better get your own domain. Own domain (only for email) should not cost much more than a lowly @telkomsa.net email address
 
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