email of bandwidth usage reports

[iBurst]

The email of bandwidth usage reports will be reinstated again during the course of the day.

There are a limited set of subscribers (less than half a percent) where the email will be held back. The reason for this is that the process now includes an audit process whereby reports which don't correctly balance are flagged and then investigated by systems operations. The reports with problems are mostly related to migration issues which will be resolve during the course of this month.

 

[deweyzeph]

Thanks for letting us know.

 

[JeanetteR]

Thanks Ronald. For the first time I see a tiny trickly of light at the end of my very dark Iburst tunnel. Please stay with us .....

 

[Dompiet]

The email of bandwidth usage reports will be reinstated again during the course of the day.

There are a limited set of subscribers (less than half a percent) where the email will be held back. The reason for this is that the process now includes an audit process whereby reports which don't correctly balance are flagged and then investigated by systems operations. The reports with problems are mostly related to migration issues which will be resolve during the course of this month.

The day has officially passed ........... Still Zero, Nada, Ziltch bandwith reports ..............

Funny when I log into my NEW adsl account, I can view when I connected and what I used per session/day

As IWorst is a "service" provider how come this service is not available ??????

 

[iBurst]

The customer services manager approved the release at 5pm. I saw my own bandwidth usage report arrive immediately thereafter, which was accurate.

 

[iBurst]

Dompiet,
The facility for session reports is available in iBoss but not yet released. This will be addressed once the migration and stability issues have been resolved.

 

[Dompiet]

Dompiet,
The facility for session reports is available in iBoss but not yet released. This will be addressed once the migration and stability issues have been resolved.

In what year ????????????

 

[Dompiet]

The customer services manager approved the release at 5pm. I saw my own bandwidth usage report arrive immediately thereafter, which was accurate.

You have to be one of the "lucky" ones - Nada, Ziltch, Zero, Niks, Bokkerol (lol) as per bandwith used/available

 

[iBurst]

Dompiet,
Please PM me your contact (email address) details and account details and I'll verify what the status is of your report.

 

[Dompiet]

Dompiet,
Please PM me your contact (email address) details and account details and I'll verify what the status is of your report.

You gotta be kidding Right ?

I emailed your retensions department 6 times to find out on what actual date my contract expires ............... Guess what ......

I got 6 different dates !!!!!!!!!!!!! From 1 department .............

Not on dude

 

[henpop]

Hi

Just got my bandwidth usage report by e-mail,seems right but still waiting for them to carryover my unused bandwidth from November