Email Problems

CORY

CORY

Well-Known Member
Joined
Oct 31, 2005
Messages
176
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1
Location
HALFWAY HOUSE , GAUTENG
(pls move if this place is inappropriate)
Everybody except my [email protected] gets emails from my daughter. Here's an example of my enquiry to Vodacom. But can anyone else suggest what's potting? Please help.

My daughter is on a ship in the USA, cruising out of Florida to Cuba, Mexico, etc

All her emails arrive safely @this address, @gmail, @mweb, @icon.co.za, but not to her mother [email protected]

Below is an example of an email that wife did not get. Yes, she does have the correct address, even ‘reply to’ does not arrive


This is not logical , Mr Spock. Can you suggest what is happening?

-----Original Message-----
From: XXXXXXXXXXXX [mailto:[email protected]]
Sent: Friday, December 11, 2009 5:08 PM
To: [email protected]
Cc: [email protected]
Subject: RE: Power of attorney

Thanks!
I get all other mails, and others get mine.
 
CORY said:
(pls move if this place is inappropriate)
Everybody except my [email protected] gets emails from my daughter. Here's an example of my enquiry to Vodacom. But can anyone else suggest what's potting? Please help.

My daughter is on a ship in the USA, cruising out of Florida to Cuba, Mexico, etc

All her emails arrive safely @this address, @gmail, @mweb, @icon.co.za, but not to her mother [email protected]

Below is an example of an email that wife did not get. Yes, she does have the correct address, even ‘reply to’ does not arrive


This is not logical , Mr Spock. Can you suggest what is happening?

-----Original Message-----
From: XXXXXXXXXXXX [mailto:[email protected]]
Sent: Friday, December 11, 2009 5:08 PM
To: [email protected]
Cc: [email protected]
Subject: RE: Power of attorney

Thanks!
I get all other mails, and others get mine.
Click to expand...



Hi

Send me the email address of your daughter and wife.

Thanks
VodacomData
 
Hi

Domain was blacklisted , its been whitelisted now so you should be receiving emial from her.

Regards
VodacomData
 
CORY said:
Many thanks, this is super service. Will let you know if it works

Cory
Click to expand...

No problem, let me know soonest so we can tackle it hopefully before COB.

Regards
VodacomData
 
:)We switched on this morning and there were 20+ emails . What a lovely surprise!
Once again. great service. And a huge contrast to my other SP with whom I have been trying to renew my contract for nearly a month now

Cory:D
 
Howdy VCD,
Seems the email team at hoofkantoor is taking strain.Hope they won't take offence at my tong-in-die-kies attempt at Christmas jollity. My company has some really good books on reading comprehension, I could offer VC. My, we have even published AKC's biography, but that's high school standard reading
Hope this gives forumites a chuckle.
Have a cool yule. Woza Klissimissi!
Cory
-----Original Message-----
From: Cory Voigt
Sent: Thursday, December 24, 2009 10:00 AM
To: '[email protected]'
Subject: RE: DISAPPEARING EMAILS Ref: 000T7a5HXVPW2675

My magtig! Your 'within 24 hrs' is now a fortnight! But I do understand, and accept your apology, even though I think you are not really sincere.
Please also accept my apologies for not paying on time. I am currently experiencing extremely high levels of expenditure during the festive season

But please read carefully points 1 and 2 below:

1. you ask
...... Please confirm if any other emails are coming through to the above mentioned email.....
If you were less full of mock sincerity and warm greetings, you would have read my original email message:
............ All her emails arrive safely @this address, @gmail, @mweb, @icon.co.za, but not to her mother [email protected]...............

2. this was sorted out on 14 December, I told customercare to stand down on 16 December, saying:
.......... We switched on this morning and there were 20+ emails . What a lovely surprise!
Once again. great service................

So you will understand why I regrettably could not score the email below any higher than 1. I would have gone for 0, but there was no 0 and , hey! Its Christmas.

Cory



From: [email protected] [mailto:[email protected]]
Sent: Wednesday, December 23, 2009 1:11 PM
To: Cory Voigt
Subject: Re: DISAPPEARING EMAILS Ref: 000T7a5HXVPW2675

Dear Cory

Thank you for your e-mail.

Please accept our sincere apology for not responding within 24 hours. We are currently experiencing extremely high volumes of e-mails hence us not being able to honour our service level agreement. We are in the process of recruiting new staff in an attempt to alleviate the load per consultant.
Kindly be advised that if the emails are going through to all the email addresses, then problem resides on email address [email protected]. Please confirm if any other emails are coming through to the above mentioned email.


Warm Regards
 
Last edited:
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