Engine Mount: Do you think it should fall under warranty?

[PPLdude]

Hello,

I have a Fiesta ST and it's under Kelfords extended warranty.

At first they claimed I didn't have a warranty. Then after a few emails back and forth they claimed it's at their administrative system.

So, now they claim they will not be covering it. Sorry to say but I don't really trust these guys anymore.

Here are the specs that are covered:

My question is, do you think engine mounts should be covered? I was quoted R4.5k excl. vat (Incl labor)

 

[Jet-Fighter7700]

I think so, as how does the engine mount to the body? with magic?
and anyway its technically part of the engine itself, as it flexes and can make strange noises when its worn out.

I think insurance company is taking you for a nice ride,
as insurance is salesmen and lawyers, Id go to the ombudsman and try see what they say TBH.

now the fighting begins.

 

[Sinbad]

No. It's not an "internally lubricated component" of the engine. They are actually wear and tear items.

 

[GhostSixFour]

I would argue that under point 17 all couplings are covered, the engine mounts are a coupling of the engine to the car not so?

 

[Pineapple Smurf]

That is why I do not trust @FiestaST one single bit

 

[Sinbad]

I would argue that under point 17 all couplings are covered, the engine mounts are a coupling of the engine to the car not so?

Nope.

 

[GhostSixFour]

Nope.

Why nope? The wording in there is open to interpretation - propshafts and coupling: ALL components.
Then it just becomes a game of getting them to admit that the engine couples to the vehicle via a coupling, and that the mount is that coupling, and boom. Covered. Complete with a policy wording change sent to all policy holders.

 

[Sinbad]

Why nope? The wording in there is open to interpretation - propshafts and coupling: ALL components.
Then it just becomes a game of getting them to admit that the engine couples to the vehicle via a coupling, and that the mount is that coupling, and boom. Covered. Complete with a policy wording change sent to all policy holders.

There's a definition of coupling:

Couplings are mechanical components used to connect two in-line shafts to enable one shaft to drive another at the same speed. A coupling can be rigid or flexible, allowing various amount of angular, radial, and axial misalignment between the two shafts.

reinforced by its inclusion in the section on propshafts.

 

[GhostSixFour]

There's a definition of coupling:

Couplings are mechanical components used to connect two in-line shafts to enable one shaft to drive another at the same speed. A coupling can be rigid or flexible, allowing various amount of angular, radial, and axial misalignment between the two shafts.

reinforced by its inclusion in the section on propshafts.

Yeah. I went googling away, and found much the same answer. Learnt something today.

 

[epah]

I would guess that’s a wear and tear item and it’s not covered, However keep fighting hopefully they pay out.

 

[ToxicBunny]

As Sinbad said, not covered unfortunately... no matter how much you fight they will just stonewall you.

 

[RonSwanson]

Best not to buy these so-called "extended warranties", rather open a Tymebank account and put the monthly premium into a goalsave.

 

[porchrat]

Had a warranty with Peugeot many years ago. They did the same thing. Engine mountings are a wearing part and they won't cover it.

 

[TheChamp]

I think so, as how does the engine mount to the body? with magic?
and anyway its technically part of the engine itself, as it flexes and can make strange noises when its worn out.

I think insurance company is taking you for a nice ride,
as insurance is salesmen and lawyers, Id go to the ombudsman and try see what they say TBH.

now the fighting begins.

Serious?

 

[My_King]

Reading this thread makes me want to get Outsurance insurance

 

[TheChamp]

Unfortunately it does not look like they are included.

 

[ArmatageShanks]

I hope its simple old style 2 or 3 piece steel and rubber mounts, probably not though, probably an enormously complicated bit of cast ally with a bunch of fancy bushes and kak.

Like this kak used on old Corsa's fsck knows why it needs to be so complicated.

 

[laven]

you should get one of these. https://www.vagcafe.com/product/cobb-rear-motor-mount-fiesta-st-2013/

 

[Mekon]

Why nope? The wording in there is open to interpretation - propshafts and coupling: ALL components.
Then it just becomes a game of getting them to admit that the engine couples to the vehicle via a coupling, and that the mount is that coupling, and boom. Covered. Complete with a policy wording change sent to all policy holders.

They not going to admit that an engine mount is a coupling and an engine does not couple to a chassis is mounts to a chassis with an engine mount.

For clarity this is a coupling:


And this is an engine mount:

 

[ArmatageShanks]

Yeah. I went googling away, and found much the same answer. Learnt something today.

News to me, I was thought a coupling was whatever was used to couple two or more items together, chain, rope, plate, shaft, circlip etc etc for eg

So technically a splined sleeve, constant velocity joint, a clutch or even a whole transmission or transfer case are not these things but instead a coupling? So long as they bind to shafts together?

Lawyers must have field days getting their clients out of honoring warranties with this.