Error loading pre paid electricity

Maphs

New Member
Joined
Mar 26, 2020
Messages
8
Hi all

Please help trying to load my electricity units keep saying failed what could be the problem?
Thanks
 

sly

Senior Member
Joined
Jan 27, 2007
Messages
571
Having same problem.. logged a call with city of joburg
 

WesleyDB

Well-Known Member
Joined
Jan 10, 2020
Messages
458
Unplug everything in the house. Move it to a plug point closest to your db, and put in fresh batteries. My one also gives connection error problems
 

sly

Senior Member
Joined
Jan 27, 2007
Messages
571
Technician came by just now, seems lack of earth wire is the issue, all he did was neutralize the unit using the main feed from the street, then it works
 
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