Esquire warranty Sucks!!!!!

Drive was bought in 2010.

Checked on Seagate's website and confirmed drive was under warranty.

Phoned Esquire's technical department and gave serial to confirm drive was bought from them and that it is still under warranty. They confirm that it was bought from them but not under warranty. We told them Seagate website confirmed it as under warranty. Sorry no luck.

Send mails of to sales manager and sales staff. Came back to say sorry made a mistake they will honour the warranty.

Arrived at Esquire and technical still say on system it is out of warranty. Had to get manager to clear it.

So drive is booked in and waiting for replacement.

My gripe is the normal person will just accept it and not check via Seagates website if it is still under warranty.

So I think it is time to start using the other suppliers again.
 
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