Experiencing torrent download problems? Go complain!

D

Donovan

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It seems like the only way we are going to get any action out of iBurst is to publicly make a huge fuss. The best way to do this is to go complain at www.hellopeter.com.

Please go and lodge your complaint, it only takes a few minutes and is free. iBurst is registered as a "company that responds", and they did respond to my complaint (but nobody has contacted me to sort out the problem yet, as promised).

Let's all take a stand and put a stop to this bull****.
 
I concur. *even though i'm a 4mbit ADSL user*

Most people on mybroadband.co.za caugh huge amounts of money for internet services ranging from 64K Wireless to 4mbit ADSL (capped or uncapped).

As clients we do need to keep Internet service providers on their toes, specially if they aren't providing the speeds or caps they claim to provide.
 
I thought having a shaped connection meant torrents & such are limited?
 
The last thing iburst are worried about are torrents.Priority is placed on HTTP , SMTP and POP ie Business related protocols , not entertainment protocols.
 
Aren't torrents shaped at 64kbps for non G9 users?
 
They say they are but getting around that is as easy as my grandma.

However SHAPED is the key word. Right now torrents are virtually unuseable and ALL p2p is suffering, including the costless (to iburst) DC++ Hub as we get constant disconnections there too now.
 
Well in other news, my web speeds have never been better. I've found though that I have lower latency in WoW when I'm capped than when I've got bandwidth available.
 
I concur... pings from Diginet to my box on iBurst got stable lately at 87mS it is like sooo obvious they've nuked all p2p.

Reply from 41.208.220.241: bytes=32 time=81ms TTL=54
Reply from 41.208.220.241: bytes=32 time=82ms TTL=54
Reply from 41.208.220.241: bytes=32 time=75ms TTL=54
Reply from 41.208.220.241: bytes=32 time=87ms TTL=54

Never in the 2 years that I have had iBurst, has the above occurred... and it's been like this for days....


I am doing some tests with clients atm... will know later exactly what's going on.
 
Maybe taking out P2P is how they plan to handle all the new signups without actually upgrading the network?
 
My theory is that they're taking out P2P to cover the cost of giving everyone 500mb extra, but ja, the above post also sounds very likely
 
Well, now that apparently p2p is blocked their total traffic is likely much less than what it used to be and so they are paying the same amount or slightly less money to Telkom yet they've given bigger caps.
 
Fudzy said:
Well in other news, my web speeds have never been better. I've found though that I have lower latency in WoW when I'm capped than when I've got bandwidth available.
Click to expand...

-_- Capping doesn't effect your pings/latency AT ALL.....it's just coincedental and probably has to do with how busy your tower is during that time of the month.

*cries a river at the amount of people who believe capping and pings have anything to do with each other*

Oh and it's unlikely they're intentionally blocking it as it's ONLY IN JHB. Capetown is a 100% okay with p2p.....so why would they intentionally block only JHB?
 
Maybe they think JHB doesn't suck enough with the crime, traffic and filth so they decided to make it a little worse ;)
 
Basjohn said:
*cries a river at the amount of people who believe capping and pings have anything to do with each other*
Click to expand...

The improved latency has been consistent over the past 3 months. Last month I was capped in the first day of the month and I still had better speeds.
 
However consistent you believe it to be doesn't change that it's IMPOSSIBLE.

Ping is the speed the tiniest data transfers across, where as "speed" as WE KNOW IT is the AMOUNT of data transferable in that time. Capping merely limits that amount. Nothing more, nothing less.
 
My latencies WERE improved

I had improved latencies until about 5 days ago. Now it is exponentially decreasing. It first moved to above 1000ms...and now I'm sitting at well over 5000ms. I've contacted the iBurst helpdesk on numerous occasions, I eventually got the standard email of please tell us where you live...and now they are just plain ignoring me. They won't even post my blogs on their support blog website...I didn't even say anything nasty in them...just are they aware of the problem and when is it going to be fixed? Why is it that nothing good lasts forever? What's the point of giving their customers all these extra data per month if we can't even use it? I knew it was too good to be true.
 
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