Extending data bundles

[Cell_C]

Hi ginggs

Please private message us the Cell C number + your contact number for assistance.

^NZ

 

[bwana]

Hi ginggs

Please private message us the Cell C number + your contact number for assistance.

^NZ

I think we'd all like to know if those outrageous costs for extending the bundle are a mistake or if you really charge R503.50 to extend a R500 bundle by one day.

Why would anyone spend R1007.00 to extend it by 30 days when they could buy two 50gb bundles for that price?

 

[ginggs]

https://www.cellc.co.za/cellc/newsroom-detail/manage-your-mobile-costs

Customers have been able to extend their remaining data bundle balance by simply purchasing another data bundle before the current bundle expires.

Yesterday I was pretty sure I was going to lose the 50GB bundle today, and since I needed some data anyway, I figured I'd try out the above and purchase a 2GB 30-day bundle for R95.

This morning the 50GB bundle disappeared, leaving the 2GB bundle plus 1GB of night time data.

Late this afternoon I received a call from Cell C. They are aware of the problem with the prices being offered to extend long-term data bundles, and it is being worked on. They said they would reactivate and extend the remainder of the 50GB data bundle.



Thanks @Cell_C !

 

[Former member 61586]

So are they doing this for all clients, or only those complaining on MyBB?

 

[DapperDanMan]

@ginggs The new expiry date gives you a sweet sixteen (extra) years to enjoy the data allocation - perhaps @Cell_C is flirting? Or is it in reference to a prophecy, perhaps?