F@cking Multichoice wont leave me alone

Sinbad

Honorary Master
Joined
Jun 5, 2006
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So a couple of months I cancelled all my dstv services.
Well, I told them to. They failed to follow instructions.
Eventually they managed to cancel it. But they left the decoder care contract active.. I have logged 3 different support requests to have it cancelled and those incompetent pieces of **** just sent me a new invoice

**** you Multichoice.
 
I cancelled in 2010, to my surprise they still debited me even though they cancelled the service.
I cancelled again in 2012, if I didn't call to check whether they cancelled the debit order then I would've been
charged again.

They did refund me though.
 
After I bitched on twitter they responded and have said they have closed the account. We shall see.
 
I must be a lucky SOB :p All my dealing with DSTV has always been excellent. Turned of DSTV a few years back with one phone call and reactivated 18 months ago again with only one phone call. TOPTV well that was a different story. 3 months after "cancelling" I still received invoices demanding payment. :mad:
 
After I bitched on twitter they responded and have said they have closed the account. We shall see.

+1

Twitter is as absolutely awesome "bitch platform". I threw some rants at Multichoice and STD Bank, and got platinum service after that :)
 
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