False advertising on vodacom ussd

[Urist]

So I just bought "4gb for 30 days" for R249 on vodacom's ussd. Seconds later the sms comes through


"Your Vodacom 2GB once-off data bundle is active and valid until 17/12/2018. To view balances, buy bundles & SAVE, dial *135# or visit vodacom.mobi"

"Thank you for purchasing a Vodacom 30-day once-off data bundle. We've given you 2GB FREE Night Owl data to use between 00:00 and 05:00 until 17/12/2018."

So it turns out to be 2gb + 2gb bullshit night-owl. This is clearly theft through false advertising.

 

[NeonNinja]

That's 4GB to me

 

[Nick333]

That's 4GB to me

Out of interest what do you use the after 12 data for? Scheduled downloads or something?

 

[Urist]

Out of interest what do you use the after 12 data for? Scheduled downloads or something?

I have no interest in night owl, that is the time when i'm at home with wifi.

 

[CAPS LOCK]

OP, screenshot of that USSD option. It beggars belief and want to see it with my own eyes.

 

[CAPS LOCK]

I have no interest in night owl, that is the time when i'm at home with wifi.

He was taking a dig at James. Not questioning you. I think.

 

[Urist]

OP, screenshot of that USSD option. It beggars belief and want to see it with my own eyes.

 

[sajunky]

False advertising, indeed.
Bring it to ICASA.

 

[CAPS LOCK]

View attachment 580066

Yikes. That's scummy.

 

[Urist]

False advertising, indeed.
Bring it to ICASA.

Thanks, I will, This was 1 too many times i've fallen for Vodacom's subversive tactics to screw their customers over with data.
Just wanted to make it public as well.

 

[Nick333]

He was taking a dig at James. Not questioning you. I think.

It's an honest question. It sounds like a a good deal, except I'm asleep at 12 til whenever.

 

[SashadB]

Before you confirm the purchase it tells yoy that it’s split between Night Owl and normal data

 

[taswell.strydom]

My Vodacom APP

 

[Urist]

It`s still showing 4gb for R249 on the ussd.
If i`m buying 4gb for R249 im buying 4gb for R249
Call it what it is.... 2gb, and then give me whatever promotional stuff afterwards.

 

[taswell.strydom]

It`s still showing 4gb for R249 on the ussd.
If i`m buying 4gb for R249 im buying 4gb for R249
Call it what it is.... 2gb, and then give me whatever promotional stuff afterwards.

Which options did you choose to get this offering?