Of course they are working on it, this is a company that released a new product into the market, expected it to make an absolute killing, and after 3 months, made every headline in SA's IT world, repeatedly, and not in a good way.
They want the service to be good, as much as we the users do, although they come from high up in the parastatel world,they do understand certain things, for instance, "A good product will market itself".
Sentech knows this, and hence want/need to make mywireless a KICKASS product, and they also running on a deadline, before vodacom rolls out in december, and iBurst in february.
They as a company must understand that their opening in the market is getting smaller with every day their product gets a bad recommendation.
we as a group of concerned users on MyAdsl ensured that they and the rest of the world knew what trash they were selling us, and KO'd them several times over.
As in any war, violence and rivalry will only lead to a certain point, after which the only way to resolve further is by negotiations, we have suffered casualties from both sides, (we lost our money, and so did sentech!! hehe ...... they also lost their dignity, and respect at the same time)
If we want the service to now improve, it cannot happen without collaboration.
AND I want this service to Work, I will not go back to Telkom ... EVER
What happened on Saturday was a GIANT LEAP, sentech sat down with the same people that started POOPBAND, SentechSucks, FsckSentech. These same people that went on a WarDrive to prove publicly what sentechs service is all about, the same people that publicised the open proxy debacle, MASS Mailed every sentech subscriber (twice)
Now, all you people out here talking about how soft they have gone, and that they've been lied to, that they were part of Sentechs marketing ploy, SHAME ON YOU!!!!
yes, this will put sentech in good stead with the public, but only if action is gained from it, and if it isn't , Sentech knows the consequence of F'in with this bunch!
For those that think Sentech has done nothing, remember how positive DW was a few weeks back, he was convinced that all their hard work would pay off. Now, we can see, they made a few wrong assumptions, but lets look at the positive steps, EVERYONE now gets equal bandwidth allocations (not much, but its equal), we dont see anymore of the RBAS (Random Bandwidth Allocation Scheme), LOCAL IS FLYING, international needs a lot of work still.
Also local packetloss has stabalised somewhat.
These steps are all moving to a more reliable network, and my fingers are getting sore from typing so much (in the quickreply box)
MORAL OF THE STORY :
VIOLENCE WILL ONLY GET ONE SO FAR
SENTECHS DAYS OF BULLYING US ARE OVER
NOW THEY WORK IN CONJUNCTION with a small group representing our user base
we must try to trust that they have everyones best interests at hand
I'm not telling anyone they must now stop waging war on Sentech, but lets not attack our own people just yet!
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