Fibre in Ramsgate

[wingnut771]

Can you drop me a pm with your email address again let me have a look for you?

I used to have to adjust the MTU in network settings on the console back in the day when I used to play PS3, had to change from 1500 to 1480, but this was on adsl. I know vuma is 1500, and now metro is also 1500, not sure how the others like FF or octotel work?

 

[Rayne]

Also 1500.

It's how Afrihost setup the modem

 

[Rayne]

@AfriNatic sorry I don't know how to upload pics in pm's.

 

[AfriNatic]

@AfriNatic sorry I don't know how to upload pics in pm's.

Okay I see you are also affected by the issue we are investigating.

We seeing degraded services in KZN on natted IP clients.

Working with Noc on this one.

 

[Rayne]

Okay I see you are also affected by the issue we are investigating.

We seeing degraded services in KZN on natted IP clients.

Working with Noc on this one.

OK, thanks for looking into it. Please let me know if there are updates.

Guess I'll read a book and sleep early tonight.

 

[AfriNatic]

OK, thanks for looking into it. Please let me know if there are updates.

Guess I'll read a book and sleep early tonight.

Working on it now.

Can you reboot and test again for me please?

 

[Rayne]

I am completely disconnected now. All light green cannot connect did you do something your end @AfriNatic

 

[AfriNatic]

I am completely disconnected now. All light green cannot connect did you do something your end @AfriNatic

Can you visit login.afrihost.com ?

 

[Rayne]

Can you visit login.afrihost.com ?

Yes I reactivated. Gonna restart pc its not picking up connection

 

[AfriNatic]

I am completely disconnected now. All light green cannot connect did you do something your end @AfriNatic

Please can you reboot router and test again?

 

[Rayne]

Please can you reboot router and test again?

Whatever you did you completely blocked me from PSN now. PS5 literally tells me that. Cannot connect at all to PSN.

PC is working. Here's the trace -

 

[AfriNatic]

Whatever you did you completely blocked me from PSN now. PS5 literally tells me that. Cannot connect at all to PSN.

PC is working. Here's the trace -

Please just do login.afrihost.com again. I had to completely remove the user mappings that is why PSN won't connect. Sorry for the issues experienced.

 

[Rayne]

Please just do login.afrihost.com again. I had to completely remove the user mappings that is why PSN won't connect. Sorry for the issues experienced.

Don't stress. You helped me out here and I appreciate that. I can play games again, thanks for the effort -

 

[AfriNatic]

Don't stress. You helped me out here and I appreciate that. I can play games again, thanks for the effort -

Great.

I'm working with the Noc team to see what we can do in terms of a working public IP for you which should improve your overall experience.

 

[Rayne]

And dead.

Not even a week in and two problems already. In the two years I've had LTE now I think I phoned Telkom twice and I was only down one time over the holidays because some idiot drove into the tower.

Don't cancel your existing accounts just yet guys.

 

[AfriNatic]

And dead.

Not even a week in and two problems already. In the two years I've had LTE now I think I phoned Telkom twice and I was only down one time over the holidays because some idiot drove into the tower.

Don't cancel your existing accounts just yet guys.

Morning,

Please see the below update

Outage Update:

Outage Title: Outage | DBN | Port Shepstone | Down
Outage ref (solid): FRG1620161
Impact start time: 2021-10-28 00:25
Impact: (Down)


Outage Update
-- Logged to FF Maintenance
-- Backhaul link to Sea park, Port shepstone and Umtentweni is down.
-- Techs found a disconnect at 295.50m from out node.
-- Techs identified the cable break
-- Delayed due to visibility for the correct measurements
-- Techs are en route to site to re-splice the fibre.

 

[Rayne]

Any update on this @AfriNatic ?

 

[AfriNatic]

Any update on this @AfriNatic ?

Below is the latest update on the fault.

Outage Update

Outage Title: Outage | DBN | Port Shepstone | Umtentweni | Sea Park | Down
Service Type: FTTH
Outage ref (solid): FRG1620161
Impact start time: 2021-10-28 00:25
Impact: Down

Outage Update
-- Logged to FF Maintenance
-- Backhaul link to Sea park, Port shepstone and Umtentweni is down.
-- Techs found a disconnect at 295.50m from our node.
-- Techs identified the cable break
-- Delayed due to visibility for the correct measurements
-- 6x 288f cable needs replacing
-- Techs are en route to site to re-splice the fibre.
-- ETA 11:00
-- Techs are delayed due to rain, revised ETA 12:00.
-- PMO has requested to use bozal piping an are en route to fetch stock. Techs ETA to site is 3PM.
-- Contractor on site busy preparing the new cable.

 

[dotcat]

Below is the latest update on the fault.

Outage Update

Outage Title: Outage | DBN | Port Shepstone | Umtentweni | Sea Park | Down
Service Type: FTTH
Outage ref (solid): FRG1620161
Impact start time: 2021-10-28 00:25
Impact: Down

Outage Update
-- Logged to FF Maintenance
-- Backhaul link to Sea park, Port shepstone and Umtentweni is down.
-- Techs found a disconnect at 295.50m from our node.
-- Techs identified the cable break
-- Delayed due to visibility for the correct measurements
-- 6x 288f cable needs replacing
-- Techs are en route to site to re-splice the fibre.
-- ETA 11:00
-- Techs are delayed due to rain, revised ETA 12:00.
-- PMO has requested to use bozal piping an are en route to fetch stock. Techs ETA to site is 3PM.
-- Contractor on site busy preparing the new cable.

Cable thieves dug up the fibre and broke it during load shedding. So probably quite a bit of damage to fix.

 

[AfriNatic]

--Contractors are busy floating new fibre now.