Fibre in Ramsgate

[Rayne]

Yeah same and what's actually infuriating is the fact that others on whatsapp are posting ISP references no questions asked meanwhile Afrihost is like **** you it's you.

 

[AfriNatic]

Yeah same and what's actually infuriating is the fact that others on whatsapp are posting ISP references no questions asked meanwhile Afrihost is like **** you it's you.

Hi

Sorry for the late response. Below is the outage notice resolved.

Outage Resolved

Outage Title: Outage | DBN | Durban South Coast | Down
Outage Ref(solid): FRG4307533
Impact Start Time: 2024-01-14 07:57:00
Impact Stop Time: 2024-01-14 11:41:22
Impact: Hard Down

Outage Update:
2024-01-14
-- Logged to vendor
-- Confirmed power issue at Node, generator is faulty, Team are working on alternative solutions
-- Vendor Team are dispatching a generator, ETA 12:15
-- Vendor Technicians restored power to Node. Outage resolved

 

[dotcat]

Tweni is down.

 

[Penner]

Yip. Shelly is also down.

 

[AfriNatic]

Backhaul is down.

*New Outage*

*Outage Title:* Outage | DBN | Durban South Coast | Down
*Outage Ref(solid):* FRG4316922
*Impact Start Time:* 2024-01-18 03:13:00
*Impact:* Hard Down

*Outage Update:*
*2024-01-18*
-- Logged to layer 1 Vendor

 

[Crumbl0x]

Though understandable if it's related to works after this rain.

 

[Penner]

Looks like I'm online again!

 

[Rayne]

Anyone else down atm?

 

[Afrigirl]

Outage | DBN | Margate | OLT1 | LC2 | PON15 | Partial​

LESS INFO
Reference:
FRG4322996
Start Date:
2024-01-19 12:09:00.0
Impact:
Hard down
Progress Status:
Resolution In-Progress
Area:
Not Specified
Region:
Durban

Network Status - Frogfoot Networks

www.frogfoot.co.za

 

[Rayne]

Nvm online again. Don't know what it was but rebooting modem fixed it.

 

[Rayne]

@Afrigirl @AfriNatic down in Umtentweni again.

Broadband and service lights aren't lit.

 

[Afrigirl]

@Afrigirl @AfriNatic down in Umtentweni again.

Broadband and service lights aren't lit.

Checking with Frogfoot.

 

[ronnie_94]

@Afrigirl @AfriNatic down in Umtentweni again.

Broadband and service lights aren't lit.

Link road is still up

 

[Rayne]

Pic of excavator ****ing up Fibre cables was just posted on whatsapp. 1 Ludlow Place Umtentweni is the exact break @Afrigirl

 

[ronnie_94]

Pic of excavator ****ing up Fibre cables was just posted on whatsapp. 1 Ludlow Place Umtentweni is the exact break @Afrigirl

Makes me wonder is there no means or way that people should be getting a outlay of things before excavating to see where things are.

 

[Afrigirl]

Pic of excavator ****ing up Fibre cables was just posted on whatsapp. 1 Ludlow Place Umtentweni is the exact break @Afrigirl

Thanks, I have logged a fault with FF because there was no outage confirmed.

 

[Rayne]

Makes me wonder is there no means or way that people should be getting a outlay of things before excavating to see where things are.

FF used UGU water cabling plans when they installed. Fibre is literally right on top of water cables hence every time there's a break fibre goes bye bye.

Of course the guy operating an excavator couldn't care less. It's not a precision machine it's there to move earth in bulk.

Genius planning, I know...

 

[ronnie_94]

FF used UGU water cabling plans when they installed. Fibre is literally right on top of water cables hence every time there's a break fibre goes bye bye.

Of course the guy operating an excavator couldn't care less. It's not a precision machine it's there to move earth in bulk.

Genius planning, I know...

Does not seem like there is anything yet on Openserve for Tweni, when there is I suggest making the move I have not been down a single second since install.

 

[Rayne]

Does not seem like there is anything yet on Openserve for Tweni, when there is I suggest making the move I have not been down a single second since install.

Yeah the plan was to get overhead Fibre as backup but here we are now 2 years later and still waiting for rollout.

 

[dotcat]

@Afrigirl thanks for the speed update - now 240 vs 150.