Fibre in Ramsgate

[Rayne]

Fine my side.

 

[Afrigirl]

New Outage

*Outage Title:* Outage | DBN | Shelly Beach | OLT1 | LC2 | PON8 | Partial
*Outage Ref(solid):* FRG5268110
*Impact Start Time:* 2024-07-05 11:35:00
*Impact:* Hard Down

*Outage Update:*
2024-07-05
-- Logged to maintenance.

 

[Penner]

New Outage

*Outage Title:* Outage | DBN | Shelly Beach | OLT1 | LC2 | PON8 | Partial
*Outage Ref(solid):* FRG5268110
*Impact Start Time:* 2024-07-05 11:35:00
*Impact:* Hard Down

*Outage Update:*
2024-07-05
-- Logged to maintenance.

I'm in Shelly Beach and Frog Foot seems fine. Streaming has been buffering lots lately, but that could be international traffic.

 

[Crumbl0x]

Good evening @Afrigirl Frogfoot went down with broadband and service lights off, in Shelly. Did double check with a reboot in case

 

[Afrigirl]

Good evening @Afrigirl Frogfoot went down with broadband and service lights off, in Shelly. Did double check with a reboot in case

Hi.

I logged a fault for now, there's no confirmation of an outage.

#1987236

 

[Frogfoot Fibre]

Hi.

I logged a fault for now, there's no confirmation of an outage.

#1987236

Good morning.

It has been escalated to our maintenance team and a technician will be in contact with the account holder to schedule a time and date on when they are coming out to fix the fibre.

Kind regards.

 

[Afrigirl]

Good morning.

It has been escalated to our maintenance team and a technician will be in contact with the account holder to schedule a time and date on when they are coming out to fix the fibre.

Kind regards.

Ticket has been linked to an outage.

*New Outage*

*Outage Title:* Outage | DBN | Shellybeach | OLT 1 | LC 1 | PON 4 | Partial
*Outage Ref(solid):* FRG6099605
*Impact Start Time:* 2024-09-18 17:00:00
*Impact:* Hard Down

*Outage Update:*
*2024-09-19*
-- logged to FF Maintenance.

 

[Afrigirl]

@Crumbl0x is the only client affected with us, so it is not on the network status page.
@IamNoone We are actively providing the client with updates. The node is not affected, but there was a fibre break due to municipal work yesterday afternoon.

 

[Crumbl0x]

Absolutely appreciate it, thank you!

 

[Crumbl0x]

Back up

 

[dotcat]

Umtentweni Fibre is up and down - anybody else experiencing this? @Afrigirl

 

[ronnie_94]

Umtentweni Fibre is up and down - anybody else experiencing this? @Afrigirl

Probably related

Afrihost - Pure Fibre Feedback Thread Part 2

This has been done. You can switch over to PPPoE and have IPv6 enabled. Reset pppoe details in clientzone.

mybroadband.co.za

 

[Afrigirl]

Umtentweni Fibre is up and down - anybody else experiencing this? @Afrigirl

Morning.

We are experiencing issues with KZN clients who are currently on CGNAT IPs; the team is working on restoring the NAT Box.

 

[dotcat]

Umtentweni Fibre is up and down - anybody else experiencing this? @Afrigirl

yup massive packet loss.


PING 1.1.1.1 (1.1.1.1): 56 data bytes


64 bytes from 1.1.1.1: icmp_seq=0 ttl=57 time=7.094 ms


Request timeout for icmp_seq 1


Request timeout for icmp_seq 2


64 bytes from 1.1.1.1: icmp_seq=3 ttl=57 time=7.022 ms


Request timeout for icmp_seq 4


64 bytes from 1.1.1.1: icmp_seq=5 ttl=57 time=7.387 ms


64 bytes from 1.1.1.1: icmp_seq=6 ttl=57 time=6.839 ms


64 bytes from 1.1.1.1: icmp_seq=7 ttl=57 time=7.740 ms


64 bytes from 1.1.1.1: icmp_seq=8 ttl=57 time=6.641 ms


64 bytes from 1.1.1.1: icmp_seq=9 ttl=57 time=46.031 ms





--- 1.1.1.1 ping statistics ---


10 packets transmitted, 7 packets received, 30.0% packet loss


round-trip min/avg/max/stddev = 6.641/12.679/46.031/13.620 ms

 

[dotcat]

Morning.

We are experiencing issues with KZN clients who are currently on CGNAT IPs; the team is working on restoring the NAT Box.

So even MTN 5G is affected?

 

[Afrigirl]

So even MTN 5G is affected?

Hi.

LTE services should not be affected.

 

[defsec]

Morning.

We are experiencing issues with KZN clients who are currently on CGNAT IPs; the team is working on restoring the NAT Box.

I have a public IP in KZN but experiencing intermittent connectivity issues as of this morning. Related?

 

[Afrigirl]

I have a public IP in KZN but experiencing intermittent connectivity issues as of this morning. Related?

We will have to investigate that as an isolated fault.
You can share the results.

 

[Penner]

Connectivety is very hit and miss today. Sometimes things load fast, other times everything is dead.

 

[Afrigirl]

Connectivety is very hit and miss today. Sometimes things load fast, other times everything is dead.

Hi.

Please check now.