Fibre Network Quality or Quantity?

Spage010

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In the news these days, since the days of covid, we have been talking about rolling out fibre networks and connections and how it's so affordable and fast. I find myself asking the question, what is the quality of these networks? I have been struggling with getting my network service provider to realise that their network is very poor. What I am asking is, Are all the networks that have been put up quality or quantity? How do you measure the quality of the network? I am a gamer and need a stable, low latency and faster connection. Games these days always want online access, but I realised I don't have a network to support my gaming habit. How do you test the quality of a network fibre?
 
We operate on about 30 networks, some are large scale and some tiny. And experiences vary down to an area. So not something that can be blanket categorised like that really.

Who is your fibre provider?
 
The service provider is Linteg Fibre, but what I really need is how do I check how do I know the quality of the network so that I do not bother applying for the service, cause its affecting my use of the service.
 
We were overjoyed here in the South Coast when Frogfoot started laying fibre. Little did we know what a mess we'll be in for today. Down up to 3x times a week. I played Black Desert for almost 2 years on LTE but had to quit on a 1Gb fibre line because every Friday night it would just die like clockwork. Friday nights were our guild boss runs and Saturday mornings PvP.

Absolutely horrible job Frogfoot did down here. Municipality chased them away 3x times because they kept ****ing up water and power cables. Pavements were left a mess. Breakout points were installed far removed from main property entrances. My own one is back at the far right corner of my property because **** knows why. I had to pay in for ONT connection to the the first available room which happened to be the main bedroom. Contractor flat out refused to extend it further.

Frogfoot hired bums off the street to do the digging and it shows. Clearly. I mean you can at spots see cables sticking out on the pavement. Its a joke save it isn't funny. Just last week we were down the whole day because a grader grading a road in town clipped a cable and pulled it right out of the whole street. A grader. Not a digger. A grader.

@Frogfoot Fibre I'll recommend to nobody. These fools should be sued for their bad quality groundwork.
 
We were overjoyed here in the South Coast when Frogfoot started laying fibre. Little did we know what a mess we'll be in for today. Down up to 3x times a week. I played Black Desert for almost 2 years on LTE but had to quit on a 1Gb fibre line because every Friday night it would just die like clockwork. Friday nights were our guild boss runs and Saturday mornings PvP.

Absolutely horrible job Frogfoot did down here. Municipality chased them away 3x times because they kept ****ing up water and power cables. Pavements were left a mess. Breakout points were installed far removed from main property entrances. My own one is back at the far right corner of my property because **** knows why. I had to pay in for ONT connection to the the first available room which happened to be the main bedroom. Contractor flat out refused to extend it further.

Frogfoot hired bums off the street to do the digging and it shows. Clearly. I mean you can at spots see cables sticking out on the pavement. Its a joke save it isn't funny. Just last week we were down the whole day because a grader grading a road in town clipped a cable and pulled it right out of the whole street. A grader. Not a digger. A grader.

@Frogfoot Fibre I'll recommend to nobody. These fools should be sued for their bad quality groundwork.
Good day, Rayne. Thank you for raising this with us. Please inbox us the account holder details - full name, physical address, FRG & cell number for our team to investigate the matter as well as images of the damages caused. Kind regards.
 
Good day, Rayne. Thank you for raising this with us. Please inbox us the account holder details - full name, physical address, FRG & cell number for our team to investigate the matter as well as images of the damages caused. Kind regards.
Like I told you last time, go read the "Fibre in Ramsgate" thread. I had no further replies from you in that thread and I do not expect any in this one.
 
The service provider is Linteg Fibre, but what I really need is how do I check how do I know the quality of the network so that I do not bother applying for the service, cause its affecting my use of the service.
So are you trying to find out before applying for the service? And what defines quality?
 
Yes, and yes. cause when I apply for a service, I ask them if it is for gaming, will my gaming not suffer do they have a low latency connection, will the 50MB line handles a game system like PS, and if they are quick to say yes. When you have to game, they come up with made-up scenarios to say you are the problem for having connection issues with your gaming. like you have objects in front of the router. so we have this useless test called the speed test. Is there not another useless test like that so that I can have an arguing match with test scores telling nothing about the issue at hand with the call centre technician?
 
What are the metrics used when testing for gaming? Ping? Latency?
Speedtest.net shows idle latency, upload latency and download latency along with upload and download speed. Are these worthwhile metrics to use and what else does one use to determine if a fibre connection is suitable for gaming?
 
Yes, and yes. cause when I apply for a service, I ask them if it is for gaming, will my gaming not suffer do they have a low latency connection, will the 50MB line handles a game system like PS, and if they are quick to say yes. When you have to game, they come up with made-up scenarios to say you are the problem for having connection issues with your gaming. like you have objects in front of the router. so we have this useless test called the speed test. Is there not another useless test like that so that I can have an arguing match with test scores telling nothing about the issue at hand with the call centre technician?
Well I'm coming back to quality of network: layer 1/2 (FNO) or 3 and above ISP.

Linteg has multiple ISPs on their network to choose from.
 
What are the metrics used when testing for gaming? Ping? Latency?
Speedtest.net shows idle latency, upload latency and download latency along with upload and download speed. Are these worthwhile metrics to use and what else does one use to determine if a fibre connection is suitable for gaming?
To be honest with you gaming in SA sucks pretty hard most of the time, we get screwed over by the likes of Google, Amazon, Microsoft etc. They all peer locally and then take your traffic over their network and the ISP can do nothing when their network is trash.

Google is a great example their network sucks so hard and their routing is trash but ISP's just say "there is nothing we can do about that" my fibre network is perfect but sadly gaming experience sucks to any and all Google servers...
 
To be honest with you gaming in SA sucks pretty hard most of the time, we get screwed over by the likes of Google, Amazon, Microsoft etc. They all peer locally and then take your traffic over their network and the ISP can do nothing when their network is trash.

Google is a great example their network sucks so hard and their routing is trash but ISP's just say "there is nothing we can do about that" my fibre network is perfect but sadly gaming experience sucks to any and all Google servers...
What gaming experiences do Google servers host?
 
What gaming experiences do Google servers host?
Ones i know of are Apex Belgium, Fall Guys EU, WoW certain servers are Google, others are Blizzard, and then quite a lot of smaller type companies are starting to use them.

From CT we get 180 to 190ms to Belgium when it should be 155...

Traffic goes CT -> JHB -> CT -> WACs -> Server so an added 36 to 40ms for nothing
 
To be honest with you gaming in SA sucks pretty hard most of the time, we get screwed over by the likes of Google, Amazon, Microsoft etc. They all peer locally and then take your traffic over their network and the ISP can do nothing when their network is trash.

Google is a great example their network sucks so hard and their routing is trash but ISP's just say "there is nothing we can do about that" my fibre network is perfect but sadly gaming experience sucks to any and all Google servers...

Their network is trash?
 
Well, i just changed from ADSL to fibre 25/10 I dont need high speed over that. However the ADSL was way more stable in operation, the fibre in operation is jumping all over the place and in some connections worse than ADSL.
The only place it shines is in a speed test, and that varies a bit too.
 
Ones i know of are Apex Belgium, Fall Guys EU, WoW certain servers are Google, others are Blizzard, and then quite a lot of smaller type companies are starting to use them.

From CT we get 180 to 190ms to Belgium when it should be 155...

Traffic goes CT -> JHB -> CT -> WACs -> Server so an added 36 to 40ms for nothing
TIL Google actually hosts game servers. Can you drop some IPs here when you get home. I want to do some testing.
 
TIL Google actually hosts game servers. Can you drop some IPs here when you get home. I want to do some testing.
Google is a host, it doesn't mean they are the hosts of the game. They lease out resources to customers who use their facilities.

With Equinao going live Google will be turning up a Cape Town node which should resolve most of this, along with the hairpining.
 
Google is a host, it doesn't mean they are the hosts of the game. They lease out resources to customers who use their facilities.

With Equinao going live Google will be turning up a Cape Town node which should resolve most of this, along with the hairpining.
Yes their data centres. Poor choice of words. I didn't realise people used them.
I thought it was all AWS and Azure.
 
I am on Evotel and using CoolIdeas. Must say it has been rather solid. have had some instances of randomly high latency to local servers at times. Most recent was Discord I think it was 1500ms in the evening then woke up again back down to 17ms odd. Then another I remember was the ARMA 3 KOTH server was sitting at a latency of 300 odd then a few weeks went by then back down to 3ms. What I have kept installed for instances like this is Cloudflare warp just to resolve bad routing issues when they arise.
 
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