Fibrestream WISP

[dawidstassen]

Watch out people. Fibrestream is not what you think it is. Listen to the telephone conversation that I had with them.

#fibrestream #fibrestreamSA @fibrestreamsa

 

[Slaught3r]

That on-hold music is exactly the same as another company with just as shocking reviews....

Account numbers also follow similar naming conventions to that of the other company - Are you sure you dealt with "fibrestream" and not "skyfi"? Or are they the same jokers?

 

[Slaught3r]

That on-hold music is exactly the same as another company with just as shocking reviews....

Account numbers also follow similar naming conventions to that of the other company - Are you sure you dealt with "fibrestream" and not "skyfi"? Or are they the same jokers?

Well, that answers that question: http://co.za/cgi-bin/whois.sh?Domain=fibrestream&Enter=Enter

I wouldn't deal with them at all. EVER.

 

[threegee]

Well, that answers that question: http://co.za/cgi-bin/whois.sh?Domain=fibrestream&Enter=Enter

I wouldn't deal with them at all. EVER.

Worst mistake ever... absolutely criminal tactics to extend billing upon cancellation. Over 40 days for them to even start doing anything about my cancellation sent 12 Dec 2019 or thereabouts. Stay away from Skyfi and Fibrestream same company.

 

[Trashcanman2000]

Worst mistake ever... absolutely criminal tactics to extend billing upon cancellation. Over 40 days for them to even start doing anything about my cancellation sent 12 Dec 2019 or thereabouts. Stay away from Skyfi and Fibrestream same company.

I paid Fibrestream for an installation fee including hardware cost as well as one month's internet service in advance after being guaranteed service. After failing to deliver on their promises after a period stipulated in their own contract I asked to be refunded as it was obvious that I was never to get any service from them. They have blatantly refused to refund me my money nor give me the hardware that I paid for. This is just plain and simple theft. Beware of Fibrestream.

 

[Caliph]

@Trashcanman2000 how much is their installation fee? Is it possible to do the installation yourself?

If you can post a pic of the antenna, I'd really appreciate it.

 

[Trashcanman2000]

As I stated above I never received any hardware from them so I won't be able to say. I was quoted and paid the amount R 3,760.86 for "Home Installation - Microwave - Antenna - Cabling - Configuration". That is excluding the amount of R799 for one months internet service I also never received.

 

[Caliph]

Interesting. Vodacom Wireless installation fee is around R850.00. If you take out a 24 month or 36 month contract, the installation fee is paid by them.