FNB cellular have suddenly upped their data prices from R65 per gig to R139 a gig and also apparently no longer allow contracts with one month cancellation - only 24 month contracts. I ported to them from Vodacom last month because I believed their offering was superior, Vodacom charging me R289 for 5 gigs, while FNb was charging R245 for 5 gigs - they now charge R339 for 5 gigs.
I tried to enquire from the cellular folk on "Contact" and was told that they previous prices were a "promotion" that apparently stopped on 20 November.
I joined FNB cellular on 31 October and no one said anything about a promotion - I would never have ported to them had I known since I had a better deal with Vodacom!
FNB has neither seen fit to give any other information about the cost change, nor indeed that there was a "promotion" in place, which seems to be a case of dubious ethics and very poor business practice.
I will now have to change my provider again since the Cell C link involves very poor reception at times and am also thinking seriously about changing to another bank......
I tried to enquire from the cellular folk on "Contact" and was told that they previous prices were a "promotion" that apparently stopped on 20 November.
I joined FNB cellular on 31 October and no one said anything about a promotion - I would never have ported to them had I known since I had a better deal with Vodacom!
FNB has neither seen fit to give any other information about the cost change, nor indeed that there was a "promotion" in place, which seems to be a case of dubious ethics and very poor business practice.
I will now have to change my provider again since the Cell C link involves very poor reception at times and am also thinking seriously about changing to another bank......