FNB - DNS ?

elf_lord_ZC5

elf_lord_ZC5

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My church banks with FNB, the last week, they have been unable to connect to FNB's internet banking.

Are on 1mb Telkom ADSL line. Computer is running WINXP. This morning tried ping/trace route to FNB.

Nothing - as far as that computer is concerned FNB, does not exist.

Tried connecting via wi-fi, using my iPhone, no FNB.

Switch wi-fi off on iPhone and I connect to FNB fine via Vodacom 3G.

Put my Vodacom K4605 modem into computer and connected fine via Vodacom 3G.

My conclusion is that DNS is screwed somewhere.

Either the router or with Telkom, any other possibilities I am overlooking?

Can connect to Absa and Standard Bank fine, and all other sites I tried.

Does not make sense of any sort to me.

Has AVG web security installed, but if that is the culprit, why can I connect via 3G?
 
Just flush the DNS cache:
cmd> ipconfig /flushdns >enter
ipconfig /registerdns >enter

Or, go to the LAN adapter, right click and click Repair, which does it all automatically, flushes DNS, ARP cache etc.

Should sort it.
If else, use Google DNS and OpenDNS with your ISP Default DNS as secondary and third dns server (TCP/IP V4 Properties, DNS Settings, ADD DNS Servers). It won't slow things down, I do it many times on some connections. If it does slow things down, it's a few milliseconds which is hardly noticeable.
 
When the find the password for the router, I'll see what is there ... , secretary was not there this morning, but flushing DNS did not help or repairing the network connection ...
 
elf_lord_ZC5 said:
When the find the password for the router, I'll see what is there ... , secretary was not there this morning, but flushing DNS did not help or repairing the network connection ...
Click to expand...

Then it's most likely not a corrupt DNS entry. You can try an alternate DNS server and see if it works. If that fails, you can reset the TCP IP Stack and the Winsock Layer, but you will lose any static IP that has been configured on the LAN adapter, so write it down beforehand, so you can assign the IP address to the network adapter again (if it's been assigned via DHCP, it should be fine). Check the PC for malware/viruses as well. Malwarebytes Antimalware, Superantispyware etc. and make sure AVG is up to date.
 
Got into the router, had some strange DNS setup, put in standard Telkom DNS, and it works great ...

Is a Telkom ADSL account.

Thanks guys for your help ...
 
In this instance, I think our church community chairperson is clueless, as far as I can determine, he was the one that set it up ... , or worked on it last ...
 
Oh he did, set it, and he has also set a 3 letter, password, lower case, no numbers, just alphabetic letters, and I may not change ... :(
 
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