FNB hit by mobile and online banking problems

flbjhb said:
As a bank there should be rollback plans which has to be approved as part of change control. You want to tell me they have no change control and no rollback plans?
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Is there a planned maintenance website? Perhaps one could see they where busy and botched something?
 
I tried to purchase electricity on Sunday night through the FNB app but it kept giving errors. I assumed it was routine maintenance which happens on Sundays.
 
I just tried to buy electricity now and the option is not even available in the app or desktop browser. I see many people complaining on Twitter, been 2 days now :confused:
 
Heh...

FNB : Thanks for your patience. Our teams continue to work on restoring access to Lotto and electricity purchases. We apologise for any inconvenience caused. FNB a div of FRB Ltd FSP
 
Anyone else notice that their statement history is also not available? I can't download any previous statements, can still see the transaction history though.
 
CandyMan_ZA said:
I just tried to buy electricity now and the option is not even available in the app or desktop browser. I see many people complaining on Twitter, been 2 days now :confused:
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deweyzeph said:
Anyone else notice that their statement history is also not available? I can't download any previous statements, can still see the transaction history though.
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People still cant get statements 2 days later:rolleyes: i see the comments on https://downdetector.co.za/status/fnb/
Some have payment failures 152 error or money hasn’t arrived from payments days later.
 
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