FNB uncapped ADSL shutting down

Anyone know how you actually cancel the Uncapped Account? I can't find anything in the FNB Connect interface that resembles a cancel or deactivate account option.
 
Anyone know how you actually cancel the Uncapped Account? I can't find anything in the FNB Connect interface that resembles a cancel or deactivate account option.


I called them and received confirmation of cancelation via email immediately. It cannot be done online. Took about a minute.
 
Anyone know how you actually cancel the Uncapped Account? I can't find anything in the FNB Connect interface that resembles a cancel or deactivate account option.

Login to your fnb account using their website then click fnb connect you'll be redirected then there is s tab you put your username and password and cancel your account
 
But do you have to cancel the ADSL account? I mean, the entire thing won't exist as of next month. Right?

EDIT: Oh I see. If you don't cancel, you get moved to AlwaysOn.

I've just cancelled my account - was easy. Just email [email protected] with your request. They responded confirming my cancellation within minutes.
 
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No need to cancel

Should you as a client opt to not make use of either of these new offerings, it is important to note that your existing FNB Connect uncapped ADSL connectivity will be discontinued as of the 1st of August 2016.
 
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