MickeyD
RIP
I had the same incident happen with me, this was regards to FTTH.
Quoted my full details with address and number etc so obviously I thought it was real.
Arrange to see him Thursday.
Suffice to say, I had a Telkom issue pretty much the same time, spoke to the guys from @TelkomZA (Twitter) and they denied knowing anything about it.
Thing is, it's happening alot (obviously)
What is Telkom doing about this?
Report such incidents to Telkom's Fraud line - 0800 124 000.