Fraudulent account opened in my name

A

AnetteK3

New Member
Joined
Jan 9, 2019
Messages
2
Reaction score
0
Good day, can anyone help me? For the second time now Telkom has opened a fraudulent account on my name. I have logged a fraud case, but apparently such cases can drag on for months, and in the meanwhile Telkom insists on deducting the money (a significant amount) from my bank account (which they unfortunately still have on file due to previous dealings with them).
I can go to my bank and reverse the debit order, but that will incur bank charges as well as possibly creating a negative credit score on my name with the credit bureau.
Is there anyway that I can escalate the matter to be resolved and is there anyway that I can stop Telkom from doing this again? I guess I can close my bank account, but once again I want to avoid creating a negative credit score on my name.
Does anyone have any advice for me please?

Thank you
 
I see no one else has replied either after I read this yesterday, maybe it's because you exclude the solutions lol.

You have to reverse it, the bank charges are cheap compared to the money not being in there (and the longer one waits the harder to reverse).

The negative credit listings can be disputed with the credit bureaus and will eventually be removed.
 
I had the same issue - an account was opened in my name fraudulently in October. It was resolved over the December holidays. I phoned a lot and made it abundantly clear that speedy resolution is the only thing I would accept. I have now requested a copy of the report so that I may go and lay charges at the police station. It is not a company that does this, but people and I believe that they must be held to account.

Good luck. It sucks.
 
Depending on your bank, debit order reversals are free from online banking etc.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X