Frogfoot Speed Changes

chefdude98 · May 3, 2019

furpile said:
Does Frogfoot not just manage the physical network? Packages will be determined by your ISP. With who are you? You can always change to a different ISP on the Frogfoot network that offer you a better package.

https://www.frogfootfibre.com/frogfoot/myaccount/home/packages/packages.jsp

Frogfoot Packages were standardised with ISP. They never sold asymmetrical packages previously. This is a money grab by frogfoot.

Scooby_Doo · May 3, 2019

chefdude98 said:
@Frogfoot Fibre Has become trash.

No better than Vumatel.

I received an email from my ISP that frogfoot is increase pricing. I was paying R629 & it is changing to R689 for 10mb uncapped. Prices should be decreasing.

Anyway I have cancelled, as I can no longer afford fibre.

Might be the new price to maintain the upload speed? I am trying to get hold of their call center to ask what my options are regarding changing packages. Its just the claw back that will bite if I cancel.

chefdude98 · May 3, 2019

SuperMario said:
As far as I can remember, Vumatel now owns Frogfoot, so obviously they will be making the package structure the same as on Vumatel. You can always pay R50 more and get 20 upload.

Damn thats sad. I thought Vox still owned Frogfoot. My sister has Vumatel & Vumatel is the epitome of trash.

chefdude98 · May 3, 2019

tkburn said:
The problem is definitely the ISP, the Vox pricing model for symmetrical packages has always been higher than most other isps. Check out the compare tool on the frogfoot packages page and you will see what I mean.

This isnt true. I have been with Frogfoot for almost 2 years. I have compared prices of different ISPs multiple times.

Frogfoot packages have never been asymmetrical. This is obviously a decision from @Frogfoot Fibre and different ISPs will obviously offer different prices.

To my knowledge only Vodacom & Vox offered asymmetrical packages on Frogfoot.

Nobody else did

chefdude98 · May 3, 2019

-Misfit- said:
Yes, this is a Vox as an ISP thing. Cool Ideas are still symmetrical and haven't made any announcements to change that. If you are unhappy with the service, vote with your wallet and move ISP.

Yea the vote with your wallet thing isn't that simple. Especially if you are a Vumatel customer.

These infrastructure providers are being shady & sometimes ISPs are being blamed for this.

Check terms of connection fee & installation fee.

Changing isn't that simple anymore.

There isn't a reason why any infrastructure provider should be charging a connection fee. It is a money grab and your subscription includes a rental fee to them.

Slootvreter · May 3, 2019

Scooby_Doo said:
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It's hilarious how companies sugarcoat a heap of kack.

chefdude98 · May 3, 2019

Scooby_Doo said:
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Vox was 550 for I think 10 dl and 5up. Anyway I didn't pick Vox coa they have a reputation of customer shitty service here.

Monka · May 3, 2019

SuperMario said:
As far as I can remember, Vumatel now owns Frogfoot, so obviously they will be making the package structure the same as on Vumatel. You can always pay R50 more and get 20 upload.

Nope Frogfoot is owned by Vox

SuperMario · May 4, 2019

Monka said:
Nope Frogfoot is owned by Vox

Yep I was wrong. I do apologize

SuperMario · May 4, 2019

chefdude98 said:
Damn thats sad. I thought Vox still owned Frogfoot. My sister has Vumatel & Vumatel is the epitome of trash.

Vox still owns them, not Vumatel. I was wrong

Monka · May 4, 2019

SuperMario said:
Yep I was wrong. I do apologize

Venomous · May 4, 2019

irBosOtter said:
Because, like you said, they want more money now, they problaby looked at Vumatel and saw, fark this, lets do the same, make them pay more if they want a higher upload speed

Vumatel offers10/2; 10/10;
20/2 and 20/20.
On Bitco that is R795 vs R875 for uncapped, unshaped and unthrottled.

All the way up to 200/20 and 200/200 R1425

Unfortunately Bitco is still in the negotiating process with Frogfoot so I can't say when it will happen. I can only speculate it will probably be sometime in June.

SADV offer 10/10 R599
20/20 R799 up to 100/100 R1199.
Also uncaped, unshaped and no throttling.

Openserve 10/5 R695
20/10
40/20
100/50
200/100 R1745

So yes, all these speeds depend on a number of factors, starting with the data transfer speeds offered by the cable providers. And ends with the ISP either shaping and/or throthling(mostly this), and rarely no shaping or throttling as is the case with Bitco

Wasabee! · May 4, 2019

chefdude98 said:
@Frogfoot Fibre Has become trash.

No better than Vumatel.

I received an email from my ISP that frogfoot is increase pricing. I was paying R629 & it is changing to R689 for 10mb uncapped. Prices should be decreasing.

Anyway I have cancelled, as I can no longer afford fibre.

A whole national company is trash because you can't afford a R60 increase from your ISP. Maybe you should earn more or complain less, it's not other people's fault if you can't afford something or if the economy is kak and all companies/consumers have to bear the brunt. Look at input costs that are rising (labour/fuel etc) and if ICASA don't provide regulations like infrastructure sharing, operators will continue duplicating infrastructure which the consumer will have to foot the bill for.

I'm not saying they're perfect but I think you have some chip on your shoulder if you think a R60 increase makes a whole company kak. It's not like Telkom which have paid their DSL infrastructure off many times over with no competition.

It also hasn't been mentioned here but most FTTH is deployed on GPON which is asymmetric.

chefdude98 · May 4, 2019

Wasabee! said:
A whole national company is trash because you can't afford a R60 increase from your ISP. Maybe you should earn more or complain less, it's not other people's fault if you can't afford something or if the economy is kak and all companies/consumers have to bear the brunt. Look at input costs that are rising (labour/fuel etc) and if ICASA don't provide regulations like infrastructure sharing, operators will continue duplicating infrastructure which the consumer will have to foot the bill for.

I'm not saying they're perfect but I think you have some chip on your shoulder if you think a R60 increase makes a whole company kak. It's not like Telkom which have paid their DSL infrastructure off many times over with no competition.

It also hasn't been mentioned here but most FTTH is deployed on GPON which is asymmetric.

Such a hypocrite. I would luv to know your reaction when the likes of Cellc, Vodacom, Mtn etc increase their pricing during contractual period.

Those Ts&Cs don't protect you. I am just tired of being taken for a ride by the ****ed up companies in this country.

And Yes, you are in a technical contract with ISPs. Those ts & cs are there as a form of an informal contract.

It is scummy, dodgy & disgusting. I am just tired of the lack of ethics & **** attitudes.

If you don't like my "complaining". Click ignore. It really is that simple.

Lupus · May 4, 2019

Got to agree on the prices should be going down for fibre but yet it seems this is a pipe dream.

chefdude98 · May 4, 2019

Lupus said:
Got to agree on the prices should be going down for fibre but yet it seems this is a pipe dream.

Paying close to R700pm on a 10mb fibre line is ****ing stupid.

At this rate I wonder when the rest of the country will receive fibre.

Some(keyword) ISPs & Infrastructure providers are behaving like the monopolistic bullies we have become accustomed to.

Venomous · May 4, 2019

I think that what has been forgotten here....

Vumatel had an increase not that long ago.

So either they are all scheming on the price or something really did happen that makes the cable providers believe they need to up their prices.

Lupus · May 4, 2019

chefdude98 said:
Paying close to R700pm on a 10mb fibre line is ****ing stupid.

At this rate I wonder when the rest of the country will receive fibre.

Some(keyword) ISPs & Infrastructure providers are behaving like the monopolistic bullies we have become accustomed to.

Yup 950 for freaking 20mb up and down which is also ridiculous. A friend got fibre in 2015 is only paying 950 for 100 down and 10 up also on Vumatel strangely enough. But because he was an earlier adopter in his area he got a great price.
Because it seems to have taken 2 years longer to get it in my area prices went up a lot more??

Wasabee! · May 4, 2019

Venomous said:
I think that what has been forgotten here....

Vumatel had an increase not that long ago.

So either they are all scheming on the price or something really did happen that makes the cable providers believe they need to up their prices.

It's a good thing to question like you do and not jump to conclusions like others in this thread... I believe Vumatel's one was on the old Fibrehood's network to standardise pricing with Vumatel's network.

Naive consumers could think just because the market is rapidly growing for FTTH that there should be a fierce competition to the bottom, so that consumers can pay R200 for uncapped 1Gbps at any location in SA.

It's a good thing there are no obvious indicators that this industry like any other has been impacted from the ANC's poor governance as the faltering economy shows.

Fuel: https://city-press.news24.com/Business/overview-of-the-fuel-price-20181209

ROE: https://www.xe.com/currencycharts/?from=USD&to=ZAR&view=10Y

Labour: https://m.fin24.com/Economy/everything-you-need-to-know-about-the-national-minimum-wage-20190101

Security: https://mybroadband.co.za/news/fibr...lu-natal-due-to-intimidation-and-threats.html

Electricity cost: https://www.google.co.za/amp/s/www....africa/2019-03-07-electricity-prices-to-rise/

Vandalism: https://northcliffmelvilletimes.co.za/259712/westdene-vandals-target-fibre-boxes/

Unexpected capital with load shedding to provide longer runtime: http://www.capetalk.co.za/podcasts/...84684/slow-internet-blackouts-may-be-to-blame

Venomous · May 4, 2019

Fibre cabling is a cut-throat business. Many physical laying companies went belly up already. And more will follow still, before the market gets close to saturation. (there is irony in this obviously as many people live in squalor). Those small companies make up a large part of the cable providers work force. It's easy labour to assign contractors to lay cables and only have a few of their own staff to communicate with the contractors. It will also not be the cable provider's problem as to what happens to the staff of said contractors once the cables near completion. Maintenance and repairs require a fraction of the work compared to the initial laying. (this is still far in the future)

These little guys/contractors often have to finance the labour, cables and equipment until the money wheel of the cable provider turns around and the funds are then slowly paid in drips and drabs.
The cable provider on the other hand has to satisfy their shareholders and fund providers. And as the mark up is just about non-existant until a date somewhere in the future the cable providers hold on to the money they should be paying out.

Make no mistake the cable providers will make their money on their investment in the long term, but right now they are bleeding a river of money in the race to cover the high density population areas with their cables before the next cable provider can get their cables in there as it's the best way for them to ensure a long term goal.

There are many people who had their dreams of making money shattered. Others are bleeding, but holding on. Financial backers/houses are possibly the only ones making money in the form of interest payable on loans. (Potential) clients demand, demand and demand as its human nature to want more.

if only we could hold the government and SOE could be held to the same standards and expectations of delivery as is expected of the fibre providers.

currently the isps possibly make more momey than the fibre providers. The cable providers are in it for the greater long haul gains.

another irony comes into play when the pending vumatel sale is concluded as by then the larger number of cable providers will be owned essentially by the same holding conglomorate.
(getting closer to a monopoly than I (and probably others too) would feel comfortable with.

Many changes are coming to the fibre industry and not all of it will be what fibre clients want.
(it will be a wild rollercoaster ride)

Frogfoot Speed Changes

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