I have photographic evidence of repackaging of cheese. Remains of old price/date sticker are completely intact under the new one. The cheese miraculously gained another month of life. It was priced in the R200+/kg region btw. When the meat goes on sale it is practically guaranteed to be spoilt. Worse, the expiration sticker is also renewed and apart from the price it is impossible to tell it apart from the fresh meat. I have learnt my lesson not to buy anything perishable at Checkers if it's store-packed. Several times got food poisoning from their beef fillet... Not sure if this is their policy countrywide as i only shop at their Eastgate store. Currently only buying meat from Woolworths which seems ok, although other dangers lurk there as well http://mybroadband.co.za/vb/showthread.php/277903-Nearly-got-robbed-today.-By-Woolworths.
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Frozen chicken horror
- Thread starter bekdik
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I have photographic evidence of repackaging of cheese. Remains of old price/date sticker are completely intact under the new one. The cheese miraculously gained another month of life. It was priced in the R200+/kg region btw. When the meat goes on sale it is practically guaranteed to be spoilt. Worse, the expiration sticker is also renewed and apart from the price it is impossible to tell it apart from the fresh meat. I have learnt my lesson not to buy anything perishable at Checkers if it's store-packed. Several times got food poisoning from their beef fillet... Not sure if this is their policy countrywide as i only shop at their Eastgate store. Currently only buying meat from Woolworths which seems ok, although other dangers lurk there as well http://mybroadband.co.za/vb/showthread.php/277903-Nearly-got-robbed-today.-By-Woolworths.
Bismuth
Expert Member
Ok, besides the fact that the consumer was not informed of this repackaging, and I must admit I am not sure I am mad about the idea of repackaging, has it affected people in any other way?. Like cause health problems etc.? (was the food poisoning proven to be from a repackaged product?).
I don't work for any interested parties, but am trying to see the whole picture here before going off on my high horse, or not.
B
Isn't that why KFC was renamed from Kentucky Fried Chicken to KFC.
They purposefully removed the word chicken from their name.
Oh Lord it's Jack Parow.
akescpt
Honorary Master
so a kentucky rounder is not a breast fillet? what the hell is it then?
CandyMan_ZA
Well-Known Member
Yup, I once bought ostrich kebabs that were vrot from Shoprite, when I took it back I experienced a Shoprite butcher taking expired vacuum sealed ostrich products off their shelves, pilling it into a trolley and removing and relabeling them with new expiry dates. I questioned this with the butcher who confirmed they are changing the expiry date, "they do it all the time", "it is vacuum sealed it is fine". When I reported it to the manager they claimed it should not happen and will not happen again, they sent me a free hamper of ostrich products. When examining the blue inkjet printed expiry dates on the vacuum sealed bag the products all indicated Shoprite expiry dates later than the Klein Karoo expiry date. I complained again, they apologised, no word since. I gave the meat to my dogs. I don't shop at Shoprite anymore.
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Nerfherder
Honorary Master
Lightscribe
Banned
I have now twice asked for the manager of Shoprite to remove butter with heavy coatings of black mould from the refrigeration shelves. Each time I had to ask more than one staff member to get the manager. The manager did not feel it was serious and just said that they would wipe it clean... It is honestly the worst place I have been to, to buy food from. I'll only compare prices for non food stuff from Shoprite, with Pick & Pay. Pick & Pay is really clean and recently totally redone with new, glistening shopfitting. Reminds me of Woolies.
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dualmeister
Honorary Master
Which one?
Lightscribe
Banned
Strand Shoprite, Western Cape.
Isn't that why KFC was renamed from Kentucky Fried Chicken to KFC.
They purposefully removed the word chicken from their name.
Nah, its the 'fried' part, but why ruin a good story
Ekstasis
Honorary Master
Can tell you some horrific stories about S..rite and Ch....ers. Look a can of KOO baked beans is the same quality where ever you buy it ,though not the same for perishables . . . but I'll say this, to those who made the decision not to buy THEIR perishable products, made the right choice.
I also don't buy from their bakeries and other service departments.
I also don't buy from their bakeries and other service departments.
akescpt
Honorary Master
are you saying that that pink disgusting stuff on that previous link is what is on those rounders? i may throw up in my mouth a little before i continue. but the meat consistency is the same of that of a breast of a whole chicken. how can it be that disgusting stuff?
CandyMan_ZA
Well-Known Member
It's safe to eat Nando's
Just got this reply from Supreme Poultry, Nando's is safe to eat
but stay away from their factory shops
-----Original Message-----
From: Leyla Isaacs [mailto:[email protected]]
Sent: 22 December 2010 09:23 AM
To: Kevin
Subject: RE: Supreme Poultry Enquiries
Dear Kevin
Many thanks for your e-mail.
Our Group has released a media statement on the 21st December 2010 (attached) clarifying our policy regarding the reworking of
chicken and correcting misconceptions created by recent negative media coverage.
This coverage was stimulated by allegations made by a disgruntled former employee who had been dismissed for sexual
harassment at one of our abattoirs.
“The practice on re freezing product is allowed in the industry, on condition that the surface temperature has not
reached 7⁰c, and that the reprocessing is done according to good manufacturing practice”.
Dr Virginia Azuvedo (Acting Director Cape Town Health Dept & Mr Dries Pretorius - Director of Food Control SA).
We can assure you that all the necessary precautions are taken in our abattoirs, to ensure that the product that
is reworked is not compromised.
Our abattoirs are HACCP accredited and have won numerous safety awards in the industry.
Reworked product is bagged in a plain or Supa Value bag and is sold at a discounted price through our factory shops, it is not sold to PnP, Shoprite, Checkers, KFC or Nando's or any other retail or food service outlet.
We thank you for your continued support and the time taken to voice your concerns, should any other questions arise,
please feel free to contact me or our marketing department at [email protected] or [email protected]
Regards,
Leyla Isaacs
Marketing Co-ordinator
Supreme Poultry (Pty) Ltd
+ +27 51 448 6803
+27 86 505 2389
+ [email protected]
Just got this reply from Supreme Poultry, Nando's is safe to eat
but stay away from their factory shops -----Original Message-----
From: Leyla Isaacs [mailto:[email protected]]
Sent: 22 December 2010 09:23 AM
To: Kevin
Subject: RE: Supreme Poultry Enquiries
Dear Kevin
Many thanks for your e-mail.
Our Group has released a media statement on the 21st December 2010 (attached) clarifying our policy regarding the reworking of
chicken and correcting misconceptions created by recent negative media coverage.
This coverage was stimulated by allegations made by a disgruntled former employee who had been dismissed for sexual
harassment at one of our abattoirs.
“The practice on re freezing product is allowed in the industry, on condition that the surface temperature has not
reached 7⁰c, and that the reprocessing is done according to good manufacturing practice”.
Dr Virginia Azuvedo (Acting Director Cape Town Health Dept & Mr Dries Pretorius - Director of Food Control SA).
We can assure you that all the necessary precautions are taken in our abattoirs, to ensure that the product that
is reworked is not compromised.
Our abattoirs are HACCP accredited and have won numerous safety awards in the industry.
Reworked product is bagged in a plain or Supa Value bag and is sold at a discounted price through our factory shops, it is not sold to PnP, Shoprite, Checkers, KFC or Nando's or any other retail or food service outlet.
We thank you for your continued support and the time taken to voice your concerns, should any other questions arise,
please feel free to contact me or our marketing department at [email protected] or [email protected]
Regards,
Leyla Isaacs
Marketing Co-ordinator
Supreme Poultry (Pty) Ltd
+ +27 51 448 6803
+27 86 505 2389
+ [email protected]
CandyMan_ZA
Well-Known Member
The Media Statement
MEDIA STATEMENT REGARDING “REWORKING” OF CHICKEN PRODUCT
Negative publicity has been stimulated over the claimed illegal “reworking” of chicken
product by Country Bird Holdings’ (CBH) subsidiary Supreme Poultry (Supreme).
This has been the malicious work of a disgruntled former employee Mr Johan Wilhelm
Matthee, whose services were recently terminated by Supreme on the grounds of sexual
harassment.
The company views these aspersions in the most serious light and appropriate legal action is being taken against the employee, not only for making false claims but also for causing deliberate damage to the CBH group company names and brands.
Supreme confirms that no reworked product has ever been supplied into the food service or retail sectors, which include Pick ‘n Pay and Shoprite Checkers under their own brand names, as well as the Supreme brand.
Supreme’s abattoirs are all HACCP accredited by the SANS authority. They are audited by the company’s customers and production is in accordance with the South African Poultry Association's protocols and procedures. Supreme abattoirs have received awards and acclaim in recent years, including two of its abattoirs coming first and second for three consecutive years in hygiene monitoring tests done by provincial authorities.
Re-working of chicken
Re-working at Supreme Poultry occurs on a limited scale, and is conducted in accordance with the protocols as dictated by the Department of Agriculture. The product may be used for specified purposes after re-working, including human consumption, animal consumption and rendering. Reworking is only conducted as follows:
· Strict quality controls including a bacterial inspection are conducted on the receipt of
the product at Supreme’s abattoirs. The product is received in a controlled
environment and isolated. The product is then re-processed through the frozen
production cycle and repacked exclusively into a plain or Supa Value bag, and date
coded for traceability.
· Any product found not to be of standard and fit for human consumption is
immediately discarded to rendering for the production of carcass meal.
The CBH group, including Supreme, subscribes to a continuous improvement programme
and a channel for grievances and complaints. The Group has an independent hotline with
the audit firm KPMG, where both employees and consumers can report any malpractice or concern that in turn will be reported directly to the CBH Board of directors, bypassing
operational management. There have been no complaints received from anyone regarding production practices using this channel.
Ends/
About Country Bird Holdings Limited (CBH)
CBH, which listed on the JSE in May 2007, is a holding company incorporating integrated poultry, stock feed and beef businesses in South Africa, operating as Supreme Poultry, Nutri Feeds and Long Iron Meats, as well as poultry breeding and broiler operations in the southern African region, operating as Ross Africa and Master
Farmer. CBH is currently active in South Africa, Botswana and Zambia.
ISSUED
FOR:
Supreme Poultry (Pty) Ltd, a subsidiary of Country Bird Holdings Limited
Tel: 051 448 6803
CONTACTS:
Izaak Breitenbach, Managing Director: 082 886 8150
John Neilson, Marketing Director: 082 826 9114
FAX: 086 683 9012
E-MAIL: [email protected]; [email protected]
WEBSITE: www.supremepoultry.co.za
ISSUED BY: Tish Stewart Corporate and Investor Communications
CONTACT: Tish Stewart: 011 442 5536 / 082 443 6399
FAX NO: 011 447 9317
E-MAIL: [email protected]
DATE: 21 December 2010
MEDIA STATEMENT REGARDING “REWORKING” OF CHICKEN PRODUCT
Negative publicity has been stimulated over the claimed illegal “reworking” of chicken
product by Country Bird Holdings’ (CBH) subsidiary Supreme Poultry (Supreme).
This has been the malicious work of a disgruntled former employee Mr Johan Wilhelm
Matthee, whose services were recently terminated by Supreme on the grounds of sexual
harassment.
The company views these aspersions in the most serious light and appropriate legal action is being taken against the employee, not only for making false claims but also for causing deliberate damage to the CBH group company names and brands.
Supreme confirms that no reworked product has ever been supplied into the food service or retail sectors, which include Pick ‘n Pay and Shoprite Checkers under their own brand names, as well as the Supreme brand.
Supreme’s abattoirs are all HACCP accredited by the SANS authority. They are audited by the company’s customers and production is in accordance with the South African Poultry Association's protocols and procedures. Supreme abattoirs have received awards and acclaim in recent years, including two of its abattoirs coming first and second for three consecutive years in hygiene monitoring tests done by provincial authorities.
Re-working of chicken
Re-working at Supreme Poultry occurs on a limited scale, and is conducted in accordance with the protocols as dictated by the Department of Agriculture. The product may be used for specified purposes after re-working, including human consumption, animal consumption and rendering. Reworking is only conducted as follows:
· Strict quality controls including a bacterial inspection are conducted on the receipt of
the product at Supreme’s abattoirs. The product is received in a controlled
environment and isolated. The product is then re-processed through the frozen
production cycle and repacked exclusively into a plain or Supa Value bag, and date
coded for traceability.
· Any product found not to be of standard and fit for human consumption is
immediately discarded to rendering for the production of carcass meal.
The CBH group, including Supreme, subscribes to a continuous improvement programme
and a channel for grievances and complaints. The Group has an independent hotline with
the audit firm KPMG, where both employees and consumers can report any malpractice or concern that in turn will be reported directly to the CBH Board of directors, bypassing
operational management. There have been no complaints received from anyone regarding production practices using this channel.
Ends/
About Country Bird Holdings Limited (CBH)
CBH, which listed on the JSE in May 2007, is a holding company incorporating integrated poultry, stock feed and beef businesses in South Africa, operating as Supreme Poultry, Nutri Feeds and Long Iron Meats, as well as poultry breeding and broiler operations in the southern African region, operating as Ross Africa and Master
Farmer. CBH is currently active in South Africa, Botswana and Zambia.
ISSUED
FOR:
Supreme Poultry (Pty) Ltd, a subsidiary of Country Bird Holdings Limited
Tel: 051 448 6803
CONTACTS:
Izaak Breitenbach, Managing Director: 082 886 8150
John Neilson, Marketing Director: 082 826 9114
FAX: 086 683 9012
E-MAIL: [email protected]; [email protected]
WEBSITE: www.supremepoultry.co.za
ISSUED BY: Tish Stewart Corporate and Investor Communications
CONTACT: Tish Stewart: 011 442 5536 / 082 443 6399
FAX NO: 011 447 9317
E-MAIL: [email protected]
DATE: 21 December 2010
CandyMan_ZA
Well-Known Member
Nando's Response (the secret is in the injection)
Dear Kevin,
Thank you for taking the time to submit your concerns to Nandos regarding Supreme Chicken.
At Nando’s we have always placed great emphasis on customer care and it is for this reason that we will go to any length to ensure customer satisfaction.
We would like to bring to your attention the following, Nando’s buys approximately 10% of its chicken from Supreme Poultry but this is restricted to fresh spatchcock chicken.
The Nando’s spatchcock is prepared on a separate dedicated production line which is jointly monitored by both Nando’s and Supreme’s Quality Control. Nando’s fresh spatchcock chicken contains 14% injection marinade, which is a unique marinade exclusive to Nando’s.
Nando’s monitors stock quantities on a daily basis, making sure that our customers’ favourite chicken is always fresh.
We look forward to being of service to you and welcoming you back to your favorite Nandos Restaurant.
Regards,
Nando's Customer Care
Customer Care: 0860 11 333 2
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za
Dear Kevin,
Thank you for taking the time to submit your concerns to Nandos regarding Supreme Chicken.
At Nando’s we have always placed great emphasis on customer care and it is for this reason that we will go to any length to ensure customer satisfaction.
We would like to bring to your attention the following, Nando’s buys approximately 10% of its chicken from Supreme Poultry but this is restricted to fresh spatchcock chicken.
The Nando’s spatchcock is prepared on a separate dedicated production line which is jointly monitored by both Nando’s and Supreme’s Quality Control. Nando’s fresh spatchcock chicken contains 14% injection marinade, which is a unique marinade exclusive to Nando’s.
Nando’s monitors stock quantities on a daily basis, making sure that our customers’ favourite chicken is always fresh.
We look forward to being of service to you and welcoming you back to your favorite Nandos Restaurant.
Regards,
Nando's Customer Care
Customer Care: 0860 11 333 2
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za
Nerfherder
Honorary Master
Well trolled...
Media should have looked closer before publishing this.
Media should have looked closer before publishing this.